BRYAN, Texas, Sept. 14 /PRNewswire/ -- Neutral Posture Ergonomics, Inc.
(Nasdaq: NTRL) a leading manufacturer of ergonomic chairs and accessories,
today announced the appointment of Mark Benden, MS, CPE, to the newly created
position of Vice President of Total Customer Experience. In this new
position, Mr. Benden will be responsible for all aspects of the overall
customer experience. This move coincides with the strategic plan that has
evolved as a result of the New Millennium Group's ongoing consulting work.
In addition to his responsibilities for engineering, research and
development and quality assurance, Mr. Benden will now add customer support.
"By creating an infrastructure that places the customer at the center of the
development of new products, improvement of current products and customer
support, the company can better serve its customers current and future needs,"
said Danny Skeen, Vice President of Sales.
Rebecca Boenigk, Chief Executive Officer stated that, "This is a natural
progression for Mr. Benden as he helps us to grow our business and to become
more customer-centric. I am confident that just as he has done in quality
assurance and new product development, Mr. Benden will expand the current
scope of customer support and develop new ways of improving the customer's
experience with the Company."
In his previous position, Mr. Benden provided technical guidance for the
Harvard acquisition, led the company towards ISO 9001 certification, developed
new products including four with patent pending status, reduced direct
material costs on many popular models and spearheaded feature upgrades on the
overall product line.
Mr. Benden received his Bachelor of Science Degree in Biomedical
Engineering from Texas A&M University. He also received his Master of Science
Degree in Industrial Engineering with a specialization in Ergonomics and a
minor in Safety Engineering from Texas A&M University.
As a commissioned Officer in the United States Army Reserve, he served on
active duty with the Corps of Engineers during the Gulf War. His civilian
career includes experience as a Rehabilitation Engineer, an Ergonomic
Consultant, a plant Ergonomic Engineer, a corporate Ergonomist for Johnson &
Johnson, Inc., and most recently as Vice President of Engineering for Neutral
Posture Ergonomics, Inc.
Mr. Benden is the author of several published articles on Ergonomics and
has been called upon to lecture to multiple professional groups throughout the
United States and Canada.
Mr. Benden holds certificate #706 from the Board of Certification in
Professional Ergonomics Inc. as a Certified Professional Ergonomist. He is an
active member of the Institute for Industrial Engineers, The American Society
of Safety Engineers and the Human Factors and Ergonomics Society.
Neutral Posture Ergonomics, Inc. manufactures, markets and distributes
ergonomic products. Neutral Posture Ergonomics, Inc. is a certified Women
Business Enterprise and its common stock is listed on the Nasdaq Small Cap
Market under the symbol NTRL.
PRESS CONTACT:
Gregory A. Katt, CFO
(409) 778-0502
This press release may include certain statements that may be deemed to be
"forward-looking" within the meaning of the Securities Act of 1933, as
amended, and the Securities Exchange Act of 1934, as amended. There are
certain important factors which could cause actual results to differ
materially from those anticipated by the forward-looking statements. Certain
of the important factors which could cause actual results to differ materially
from those in the forward-looking statements include, among other things,
changes from anticipated levels of sales, the ability to integrate acquired
product lines and related businesses, future national or regional economic and
competitive conditions, changes in relationships with customers, customer
acceptance of existing and new products, pricing pressures due to excess
capacity, raw material cost increases, change of tax rates, change of interest
rates, declining conditions in the industry, validity of patents, availability
of key component parts, casualty to or other disruption of the Company's
production facility and equipment, delays and disruptions in the shipment of
the Company's products and other factors that generally affect business.
SOURCE Neutral Posture Ergonomics, Inc.
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Related links:
http://www.neutralposture.com
Company News On-Call:
http://www.prnewswire.com/comp/125652.html or fax,
800-758-5804, ext. 125652
CONTACT:
Gregory A. Katt, CFO of Neutral Posture
Ergonomics, Inc., 409-778-0502
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