Customers Can Drop Off Ailing Computers in Need of Repair at Mail Retailer
SAN DIEGO, Sept. 15 /PRNewswire/ -- Computer Troubleshooters USA Inc., an
onsite computer service franchise that caters to small businesses, has
partnered with PostalAnnex+, the nation's third largest postal service company
with 270 franchises, it was recently announced.
Computer Troubleshooters USA, which has more than 100 U.S. franchisees,
specializes in providing services to small businesses - companies with up to50
computer systems. The four-year-old company provides a full range of computer
services, including repair, networking and upgrading, at the customer's
location.
Under the partnership, customers with computer problems can drop their
computer off at a participating PostalAnnex and a local Computer
Troubleshooters franchisee will perform the services required. Also,
PostalAnnex franchisees will receive a 20 percent discount on Computer
Troubleshooters services.
"This partnership will be a tremendous boost to the PostalAnnex+
franchisees, which will have a great new service to offer its customers," said
Chip Reaves, national director of Computer Troubleshooters USA "This new
arrangement will make it even more convenient for the small-business owner or
individual who needs immediate IT services or repairs and should ultimately
increase traffic at the PostalAnnex stores."
There were some 22.9 million small businesses in existence in the United
States in 2002, according to the U.S. Small Business Administration. And more
than 85 percent of these companies conduct business over the Internet, making
it crucial that computer systems perform optimally and connectivity remains
intact.
Computer Troubleshooters USA Inc. has fulfilled that niche in the past six
years as it has expanded to more than 200 franchises worldwide. In January
2002 Entrepreneur magazine ranked Computer Troubleshooters the #1 Tech Support
franchise.
"When the computer crashes or a network is down, businesses need it back
up right away, and that's when our traditional onsite services are essential"
said Reaves. "But for less critical upgrades and services our lower cost
drop-off service through Postal Annex is a great option, both for home and
business users."
Australian husband and wife Wilson and Suzanne McOrist, who had previously
owned a 200-franchise business providing automated bookkeeping, founded
Computer Troubleshooters in Coffs Harbour on the New South Wales north coast
in 1997. Computer Troubleshooters USA launched in 1999.
Computer Troubleshooters' services include:
-- Hardware setup and support
-- Hardware troubleshooting and repair
-- Independent advice and consulting
-- Internet and email setup and assistance
-- Networking
-- Virus protection and Internet security
-- Regular cleaning and maintenance
-- Software installation and support
-- Software troubleshooting
-- Training
-- Website development
About Computer Troubleshooters
Founded in Australia in 1997, Computer Troubleshooters (http://www.comptroub.com)
stresses friendly, personal service. With more than 200 locations worldwide,
including more than 100 in the United States and Canada, Computer
Troubleshooters is the world's largest computer service franchise and is
ranked the #1 Tech Support franchise by Entrepreneur magazine.
About PostalAnnex+
Founded in 1985, PostalAnnex+ (http://www.postalannex.com) is the second ranked
postal service company, with 270 independently owned and operated franchises
worldwide. It is consistently ranked among America's Top Global Franchises,
Fastest-Growing Franchises, and the Franchise 500(R) according to Entrepreneur
Magazine.
Contact: Chip Reaves, National Director
1-877-704-1702
chip@comptroub.com
SOURCE Computer Troubleshooters USA Inc.
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Related links:
http://www.comptroub.com
http://www.postalannex.com
CONTACT:
Chip Reaves, National Director, Computer
Troubleshooters USA Inc., 1-877-704-1702, chip@comptroub.com
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