Rigorous, Full-Circle Quality Initiative for Katun Performance Brand Products
Certifies Process from Sourcing to Pre-Testing and Post-Sale Customer
Satisfaction
MINNEAPOLIS, Sept. 15 /PRNewswire/ -- Katun Corporation, the world's
largest supplier of OEM-compatible supplies and parts to the office equipment
industry, today announced the Katun 360 Degree Quality Certification Program
-- the company's own product quality certification process for products
bearing the Katun Performance brand.
(Logo: http://www.newscom.com/cgi-bin/prnh/20030903/CGW005LOGO )
Introduced last year, the Katun Performance brand was the most significant
branding change at the company in more than two decades. Products branded
Katun Performance deliver premium performance along with competitive pricing
and guarantees, making them the best choice for office equipment dealers and
their customers.
All Katun Performance products now must pass the company's new quality
certification process before being introduced to market.
"The 360 Degree Quality Certification Program allows us to demonstrate and
certify with confidence that a Katun Performance product provides
industry-leading or OEM-equivalent quality," said Ray Meifert, vice president,
marketing. "We believe that it is the most comprehensive, rigorous and
innovative quality assurance program in our industry, and we're proud that
only Katun offers this level of customer assurance. It's a message to our
customers that we stand behind our products at every stage while delivering
substantial value at the same time."
Addressing every aspect of the product development process, the Katun
360 Degree Quality Certification Program involves:
-- Formal quality auditing and testing of Katun suppliers. Katun partners
only with world-class manufacturers, with some partnership histories
extending more than 25 years.
-- Product quality and reliability verification in Katun's own,
90,000-square-foot Research and Development Annex, including forward
and reverse compatibility testing, full environmental testing and
other advanced laboratory processes.
-- Awarding of a Katun Performance Product Quality Certificate -- Katun's
written pledge of quality.
-- Close post-sale monitoring, with immediate response and tracking of
product issues.
In addition to a Katun Performance Product Quality Certificate, Katun
Performance products also carry a one-year, "no-risk" warranty and the
benefits of call-in technical support. More information about the Katun 360
Degree Quality Certification Program, and an example of a Katun Performance
Product Quality Certificate, may be found online at http://www.katun.com .
About Katun Corporation
Headquartered in Minneapolis, Katun Corporation is the world's largest
supplier of OEM-compatible imaging supplies, photoreceptors and parts, as well
as a leading manufacturer of fuser rollers and other select products, for the
office equipment industry.
With more than 25 years of expertise and experience in the office
equipment industry, the privately held Katun now serves more than 19,000
customers in more than 170 countries. For more information, visit Katun online
at http://www.katun.com .
SOURCE Katun Corporation
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Related links: http://www.katun.com
Photo Notes:http://www.newscom.com/cgi-bin/prnh/20030903/CGW005LOGO AP Archive: http://photoarchive.ap.org PRN Photo Desk, +1-888-776-6555 or +1-212-782-2840
CONTACT: Gary Hornseth of Hornseth Communications for Katun Corporation, +1-651-699-0759, gary@hornseth.com
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