DALLAS, Sept. 16 /PRNewswire-FirstCall/ -- Oklahoma residents are
benefiting from new payment services provided by Affiliated Computer
Services, Inc. (ACS) in conjunction with the Oklahoma Department of Human
Services (OKDHS).
The OKDHS Electronic Payment Systems contract with ACS saves Oklahoma
tax-payers approximately $425,000 per year while improving service to more
than 400,000 residents receiving food stamp benefits, child care assistance
and cash payments for temporary assistance to needy families, child support
and State Supplemental Assistance to elderly and disabled residents.
The new system is the nation's first debit card system that returns
money to the state instead of holding it in the bank when cards are
undeliverable or have not been pinned within 90 days. This eliminates
postal delays and helps prevent theft.
Along with the cost saving features, customers are able to access all
account data on-line. They can view transaction activity and view each
deposit made to the account by program and child. A customer call center is
also available to assist with the transition into the program.
"This was the successful conversion of two very complicated systems,"
Lisa Henley, OKDHS Director of Electronic Payments, said. "Without ACS,
Oklahoma would have never experienced the success to the degree that we
have with this project or saved the amount of money that we are now saving
with it."
Due to the success of the conversion of these benefit payment systems
and the cost savings and benefits to participants, OKDHS and its partner
ACS received three OKDHS Quality Awards, three individual Governor's awards
and the American Public Human Services Association's "Collaboration Across
Boundaries" award.
"The state demonstrated insight and dedication to implement an
effective and reliable system to benefit state residents," David Schneider,
Oklahoma Project Manager for Electronic Benefits Services, said. "Our
association with the State and its willingness to explore new technology
and solutions to problems has proven success in serving the citizens of
Oklahoma."
About ACS
ACS, a global FORTUNE 500 company with 65,000 people supporting client
operations reaching more than 100 countries, provides business process
outsourcing and information technology solutions to world-class commercial
and government clients. The company's Class A common stock trades on the
New York Stock Exchange under the symbol "ACS." Learn more about ACS at
http://www.acs-inc.com.
SOURCE Affiliated Computer Services, Inc.
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Related links:
http://www.acs-inc.com
CONTACT:
Jennifer Levinton of ACS Corporate
Communications, +1-214-841-8030, jennifer.levinton@acs-inc.com
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