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Eloquent, Inc. Announces Expected Revenue for the Third Quarter of Fiscal 2000

    SAN MATEO, Calif., Sept. 19 /PRNewswire/ -- Eloquent, Inc. (Nasdaq: ELOQ),
the leader in Web-based rich media business communications solutions, today
announced that expected revenue for the fiscal 2000 third quarter, which ends
on September 30, 2000, will be lower than the current analyst consensus
estimates.  Net revenues for the third quarter of fiscal 2000 are currently
expected to be approximately within the range of $3.3 million to $3.8 million.
    The company will announce its financial results for the third quarter of
fiscal 2000 on October 25, 2000.
    According to Eloquent's President and Chief Executive Officer,
Abe Kleinfeld, "Anticipated revenue for the third quarter is below our
expectations.  The revenue shortfall comes primarily from an extended sales
cycle in our software business as we transition to our next generation
Eloquent Communications Server (ECS 6.0), introduced on August 29, 2000."
    "Services revenue continues to be strong, and we expect software revenue
growth to resume in our fourth quarter as sales of the new ECS 6.0 begin to
build," said Mr. Kleinfeld.  "The ECS 6.0 provides customers with the ability
to manage over 200 content formats, including the unique ability to create,
store, catalog, find, secure, deliver, personalize and enrich all forms of
streaming content, including Microsoft Windows Media and RealNetworks formats.
ECS 6.0 has received positive reviews from early customers and industry
partners, and we believe it significantly expands our market opportunity and
will fuel our future growth.  We continue to believe our fundamental strategy
is on target to provide complete business communications solutions to our
customers, consisting of leading-edge enterprise software and content
services.  Shipments of our new ECS 6.0 began this quarter on schedule; our
live Webcasting technology -- being developed through our investment in
Rebop, Inc. -- is progressing on schedule; and we are for the first time,
starting to develop partnerships and alternate channels for our new software
offerings.
    Additionally, we are continuing to broaden our customer base and
strengthen our competitive position through the development of
state-of-the-art solutions.  Eloquent enjoys a strong cash position that will
enable us to continue to invest in sales, marketing and new product
development."

    About Eloquent, Inc.
    Eloquent (Nasdaq: ELOQ) is the leader in Web-based rich media business
communications solutions. Eloquent products and services quickly and
effectively transfer knowledge to large audiences over the Web using
synchronized on-demand video, audio, text and graphics.  Eloquent solutions
improve an organization's ability to deploy knowledge quickly.  They reduce
time-to-market, increase customer satisfaction, and enable on-demand strategic
communications that drive top-line performance -- at a fraction of the cost of
traditional methods.
    Eloquent's full service solution offering includes Web-based enterprise
software, content production facilities, content and application hosting, and
a complete professional services offering.  Eloquent's open architecture
integrates easily with industry-leading technologies, enterprise applications,
and other digital content.  Eloquent's worldwide customer base includes over
2 million users across more than 220 companies.
    For more information, please visit the company's Web site at
http://www.eloquent.com .

    Except for historical information, all of the expectations and assumptions
contained in the foregoing are forward-looking statements involving risks and
uncertainties. Important factors that could cause actual results to differ
materially from such forward-looking statements include, but are not limited
to, competition in our markets and for qualified personnel, timing of customer
orders and technological change.  For additional information regarding these
and other risks, refer to Eloquent's recent Prospectus, filed on
February 16, 2000, and the Company's most recent Form 10-Q, on file with the
Securities and Exchange Commission.


SOURCE Eloquent, Inc.




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Related links:
  • http://www.eloquent.com
    CONTACT:
    John Curson, Chief Financial Officer of
    Eloquent, Inc., 650-294-6500, email, jcurson@eloquent.com; or
    Analysts, Allison Parker, General Inquiries, Pam Roberts, or
    Financial Media, Chris Wood of the Financial Relations Board,
    415-986-1591