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Recovery Begins for Texas Nationwide Policyholders After Rita

         Severe weather tips to protect property from further damage

    COLUMBUS, Ohio, Sept. 28 /PRNewswire/ -- Nationwide Mutual Insurance Co.,
the country's seventh-largest property and casualty insurance company, has
claim representatives and agents actively assisting customers in response to
the damages caused by Hurricane Rita.
    Nationwide strongly encourages customers to listen to the advice of local
authorities and avoid flooded or treacherous areas. Policyholders with storm
damage should call the Nationwide claims hotline at 1-800-421-3535 or contact
their local agent.
    "We're attempting to respond to those policyholders hardest hit first.
Uninhabitable homes are definitely a priority," said Ken Enscoe, Nationwide's
director of catastrophe claims operations.  "And, we're not just waiting for
those calls to come in. Our claims associates and agents are traveling through
those communities hardest hit to check in with policyholders, since power and
telephone access may be limited. Nationwide is here to help our customers when
they need us most."
    If the homeowner has access to the home, they are encouraged to safely
make temporary repairs to prevent further interior damage or loss.
    While damage incurred by property owners will be unique to a particular
property and will vary depending on the individual circumstances, here are
some suggestions that may assist policyholders in protecting their property:

     - Be safe! Make sure your electric source adjacent to the damaged area is
       disconnected.
     - Holes in roofs and broken windows should be covered with plastic or
       plywood and the property should be secured to prevent theft or
       vandalism.
     - If water is flowing into the home, shut off the water supply.
     - Only use an appliance designed to remove standing water, such as a
       wet/dry vacuum.
     - To prevent the growth of bacteria and mildew, immediately place all
       moist content materials in a dry location.
     - Separate content items, such as upholstery, fabrics or other colored
       items to prevent color bleeding. Blot or wipe wood furniture to remove
       excess moisture.
     - If content items are too heavy to remove, place aluminum foil or wood
       blocks between furniture legs and carpeting. Open furniture doors and
       drawers to expedite drying.
     - Place large buckets or pans underneath sagging ceilings. If possible,
       punch small holes in sagging ceilings to relieve trapped water.
     - Use fans to circulate air and assist with drying after removing
       standing water and establishing it is safe to reconnect electricity. In
       the summer months, use an air conditioner and dehumidifier if
       available. Keep thermostat set at or below 70 degrees-increasing the
       thermostat could promote growth of bacteria and mildew.
     - Retain damaged items to allow for proper evaluation.

    Nationwide, based in Columbus, Ohio, is one of the largest diversified
insurance and financial services organizations in the world, with more than
$157 billion in assets. Nationwide ranks 99th on the Fortune 100 list. The
company provides a full range of insurance and financial services, including
auto, homeowners, life, health, commercial insurance, administrative services,
annuities, mutual funds, pensions and long-term savings plans. For more
information, visit http://www.nationwide.com.

    Nationwide and the Nationwide Framework are federally registered service
marks of Nationwide Mutual Insurance Company.  On Your Side is a service mark
of Nationwide Mutual Insurance Company.

    Contacts:
    Joe Case at (614) 249-6353 office or (937) 243-0442 mobile
casej6@nationwide.com
    Elizabeth Stelzer at (614) 249-1025 office or (614) 309-0231 mobile
stelzee@nationwide.com


SOURCE Nationwide




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Related links:
  • http://www.nationwide.com
    Company News On-Call:
  • http://www.prnewswire.com/comp/607050.html
    CONTACT:
    Joe Case, +1-614-249-6353, or mobile,
    +1-937-243-0442, or casej6@nationwide.com , or Elizabeth Stelzer,
    +1-614-249-1025, or mobile, +1-614-309-0231, or
    stelzee@nationwide.com , both of Nationwide