Prestigious Honor Given to Firm for "Exceeding Customers' Expectations"
Within the Online Brokerage Category
NEW YORK, Sept. 29 /PRNewswire/ -- TD Waterhouse USA last week was awarded
the 2005 Brandweek Customer Loyalty Award in the online brokerage category, an
honor given to the company that meets or exceeds customers' expectations of an
ideal online brokerage firm.
TD Waterhouse USA is one of 42 companies in 35 categories to be recognized
with the award. The honors are based on a survey of customers conducted by
Brand Keys, Inc., a highly regarded independent brand and customer loyalty
research consulting firm.
"Throughout our 25-year history, TD Waterhouse USA has prided itself on
listening to customers and delivering the best investor experience in the
online brokerage industry," said Janet Hawkins, Executive Vice President and
Chief Marketing Officer for TD Waterhouse USA. "It's great to see the hard
work of our associates recognized by this award."
In the Brand Keys survey, 1200 online brokerage customers throughout the
U.S. were interviewed to determine their preference of online brokerage
products and services, ease of Web site operations, depth and usefulness of
data and tools, and editorial content.
For more information on the 2005 Brandweek Customer Loyalty Awards powered
by Brand Keys, please visit http://www.brandkeys.com/awards, or view the
complete winners list published in the May 23 issue of Brandweek magazine.
About TD Waterhouse
TD Waterhouse Group, Inc., provides investors and financial advisors with
a broad range of brokerage, mutual fund, banking, and other consumer financial
products. Worldwide, TD Waterhouse currently has 3.2 million active customer
accounts. TD Waterhouse is a wholly owned subsidiary of The Toronto-Dominion
Bank (NYSE/TSX: TD) and part of TD Bank Financial Group. In the U.S.,
brokerage services are provided through TD Waterhouse Investor Services, Inc.,
Member NYSE/SIPC.
SOURCE TD Waterhouse
back to top
