-- New online features include enhanced secure Account Center, Help &
Support Center --
ATLANTA, Oct. 3 /PRNewswire-FirstCall/ -- BellSouth (NYSE: BLS)
announced today that it has re-designed the BellSouth.com home page in an
initiative to make it easier to do business online with BellSouth. In the
newly-designed Account Center, it is simpler for customers to securely
manage all aspects of their accounts. An additional enhancement includes a
unified Help and Support Center where customers can find help with all
BellSouth products and services in one location. BellSouth.com, which
receives 3.5 million unique visitors per month, also now features faster
page load times and an optimized search function.
"BellSouth's new online features allow customers to further simplify
and streamline the way in which they do business with BellSouth," said Rex
Adams, Web development officer for BellSouth. "Our latest efforts
underscore our commitment to saving customers time and money and improving
customer service."
With BellSouth's newly-designed Account Center, customers can view
their services, make changes to their accounts and view and pay bills
online, all in one place. Using BellSouth e-Bill, customers can securely
manage their accounts online, receive monthly balance and due date
reminders, schedule payments in advance, view payment histories up to 13
months and print or download an enhanced copy of their bills.
Customers can also view BellSouth's online-only deals via the home
page. Updated monthly, this site features special offers available
exclusively to customers who order BellSouth products and services online.
To receive support for all BellSouth products and services, customers
can visit the enhanced Help and Support Center via bellsouth.com. Customers
will find in the center instructions for all BellSouth products and
services, including Cingular(R) Wireless and DIRECTV(R) service, as well as
answer questions about their bill, troubleshoot a problem or report a
problem online.
About BellSouth Corporation
BellSouth Corporation is a Fortune 500 communications company
headquartered in Atlanta, Georgia. BellSouth has joint control and 40
percent ownership of Cingular Wireless, the nation's largest wireless voice
and data provider with 57.3 million customers.
Backed by award-winning customer service, BellSouth offers the most
comprehensive and innovative package of voice and data services available
in the market. Through BellSouth Answers(R), residential and small business
customers can bundle their local and long distance service with dial-up and
high-speed DSL Internet access, satellite television and Cingular(R)
Wireless service. For businesses, BellSouth provides secure, reliable local
and long distance voice and data networking solutions. BellSouth also
offers print and online directory advertising through The Real Yellow
Pages(R) and YELLOWPAGES.COM(TM) from BellSouth.
BellSouth believes that diversity and fostering an inclusive
environment are critical in maintaining a competitive advantage in today's
global marketplace. More information about BellSouth can be found at
http://www.bellsouth.com.
SOURCE BellSouth Corporation
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Related links:
http://www.bellsouth.com/
http://www.prnewswire.com/comp/095650.html /
CONTACT:
Diane Latham, +1-404-249-3175, or
diane.latham@bellsouth.com, or Nadine Randall, +1-404-829-8724,
or nadine.randall@bellsouth.com, both of BellSouth
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