DALLAS, Oct. 11 /PRNewswire-FirstCall/ -- In a move to further establish
itself as the leader in researching and booking lodging, Hotels.com announces
the launch of new website features that give consumers all the expert tools
they need to plan, shop and book lodging on or offline. New superior site
features include: enhanced search tools, industry's first side-by-side
property comparisons, one of the industry's leading and most useful property
descriptions, virtual tours, and guest ratings. Additionally, Hotels.com
provides its customers the ability to speak with its team of city specialists
at 1-800-2-HOTELS who can provide the expertise to help a customer find the
right property based upon their specific travel needs.
(Photo: http://www.newscom.com/cgi-bin/prnh/20051011/DATU013 )
Hotels.com employs a team of hotel evaluators responsible for gathering
the industry's most current, relevant and useful information about hotels, so
customers know they can book with confidence. On-site visits to hotels.com
properties ensure that the descriptions are accurate and up-to-date so that a
customer can be sure the hotel will be just as they imagined when booking
online, with no surprises.
"We ask our customers what they want when booking travel, and hotels.com's
new features will not only deliver on their expectations but exceed them,"
said Carl Minto-Sparks, senior vice president marketing and retail operations.
"In addition, hotels.com continues to provide expert customer service and
unsurpassed savings on more than 20,000 properties worldwide."
Site enhancements include:
* An easier to use homepage
* Industry's first side-by-side property comparison tool
* A 360 degree in-room hotel experience through virtual tours
* Enhanced search tools
* Guest ratings with scores based upon over 130,000 customer hotel stays
at properties around the country
* Consumer friendly property summaries with recommendations including the
type of travelers the property is best suited for (i.e. perfect for
business, families, couples, singles).
* Improved property photo gallery
* Extensive, expanded information about hotel amenities and features
To showcase its industry leading expertise, Hotels.com has also changed
its tagline to "We know hotels inside and out." Additionally, the fall
television advertising campaign will feature the renowned hotels.com "hotel
experts" who utilize these new website enhancements in a clever and original
way.
About Hotels.com
Hotels.com is a leading provider of lodging worldwide, offering
reservation services through its own websites (including http://www.hotels.com
and others), its interactive affiliate network (http://www.IAN.com ), and its
toll-free call centers (1-800-2-HOTELS). Hotels.com gives travelers one of the
widest selections of lodging accommodations from traditional hotels to
vacation rentals at more than 20,000 properties worldwide. Hotels.com is an
operating company of Expedia, Inc. (Nasdaq: EXPE). CST: 2059975-40
CONTACT:
Diana Gold
Hotels.com
469-335-1315
dgold@hotels.com
SOURCE Hotels.com
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Related links:
http://www.hotels.com
http://www.IAN.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20051011/DATU013
http://www.newscom.com/cgi-bin/prnh/20050415/LAFRU1LOGO AP
PhotoExpress Network, PRN3 AP Archive:
http://photoarchive.ap.org PRN Photo Desk,
photodesk@prnewswire.com
Company News On-Call:
http://www.prnewswire.com/comp/915548.html
CONTACT:
Diana Gold of Hotels.com, +1-469-335-1315, or
dgold@hotels.com
NOTE TO EDITORS: Please contact the Hotels.com media department
for still images of the featured site enhancements.
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