On-Demand Web Collaboration Applications Enable High-Performance Workplace and
Deliver Rapid Return on Investment
ORLANDO, Fla., Oct. 17 /PRNewswire-FirstCall/ -- Gartner Symposium/ITxpo
-- WebEx Communications Inc. (Nasdaq: WEBX), the leading provider of on-demand
collaboration applications, will demonstrate its enterprise suite of
applications at the Gartner Symposium ITxpo from Oct. 16 - 21, 2005, at the
Walt Disney World Dolphin in Orlando. For enterprise organizations, WebEx
offers an integrated suite of process-centric web collaboration solutions for
sales, training, support and marketing. WebEx applications support both
synchronous and asynchronous collaboration.
According to Gartner, "Increased collaboration at all levels is crucial to
the high-performance workplace concept. Web collaboration can help people work
together with colleagues and business partners, share information, make better
decisions, work on more projects simultaneously and increase the impact of
their work. Reducing travel can provide hard ROI savings, but improved ways of
working can provide far greater benefits."(i)
WebEx applications enable businesses to leverage the web as an efficient
channel for collaborative interaction with customers, partners and co-workers.
These applications enhance business communications with live interaction over
the web, an interaction model WebEx calls "web touch." WebEx applications add
web touch to the business-critical components of sales, support, training and
marketing processes.
The WebEx enterprise suite makes the entire range of WebEx applications
accessible with a single login. Customers can start with one WebEx solution
and integrate additional solutions as needs change or additional departments
add a web-touch interaction channel. The WebEx enterprise suite allows
companies to streamline administration processes with centralized
administration tools and increase departmental accountability with cost
allocation tracking capabilities.
The applications currently available in the WebEx enterprise suite
include:
* WebEx Meeting Center-Recreates the interactivity and spontaneity of
face-to-face meetings with real-time data, voice and video sharing
capabilities.
* WebEx Sales Center-Features automatic attention notification to alert
sales professionals when they are losing a prospect's attention, branded
prospect portals to provide a secure location in which to share
information with the prospect and real-time sales analytics and
reporting.
* WebEx Training Center-Creates an engaging online classroom experience
that allows businesses to maximize audience reach, increase proactive
training, enhance productivity and decrease training/travel expenses.
* WebEx Support Center-Allows support agents to identify, resolve and
track customer issues within a secure, online support session.
* WebEx Event Center-Specifically designed for web seminars and events;
WebEx Event Center includes automated lead scoring, email invitation
management and an event producer dashboard.
"WebEx applications allow enterprise organizations to accelerate the pace
of business by leveraging the web for collaborative, web-touch interactions
with customers, colleagues and partners," said Bill Heil, president and COO,
WebEx. "The WebEx enterprise suite combines all our applications to enable
collaboration at every level. The administration dashboard makes it easy to
centralize control while giving each department a solution designed for its
specific business process."
About Gartner Symposium/ITxpo
Gartner Symposium/ITxpo is the IT industry's largest and most strategic
conference, providing business leaders with a look at the future of IT. For
more than 10,000 IT professionals from the world's leading enterprises,
Gartner's annual Symposium/ITxpo events are key components of their annual
planning efforts. Attendees are responsible for more than $35 billion in IT
spending for their respective companies, and rely on Gartner Symposium/ITxpo
to gain insight into how their organizations can use technology to address
business challenges and improve operational efficiency. For more information,
please visit http://www.gartner.com/symposium/us .
About WebEx Communications
WebEx Communications, Inc. is the leading provider of on-demand
collaborative applications and services. WebEx applications are used across
the enterprise in sales, support, training, marketing, engineering and product
design. WebEx delivers its suite of collaborative applications over the WebEx
MediaTone Network, a global network specifically designed for secure delivery
of on-demand applications. WebEx Communications is based in Santa Clara,
California and has regional headquarters in Europe, Asia and Australia. Please
call toll free 877-509-3239 or visit http://www.webex.com for more
information.
This press release contains forward-looking statements within the meaning
of Section 27A of the Securities Act of 1933, as amended, and Section 21E of
the Securities Exchange Act of 1934, as amended. These forward-looking
statements may be identified by use of the terms anticipates, believes,
continue, could, estimates, expects, intends, may, plans, potential, predicts,
should or will, or the negative of those terms or similar expressions. These
forward-looking statements are subject to significant risks and uncertainties.
Actual results may differ materially from those described in such statements
as a result of these risks and uncertainties. In particular, these forward
looking statements include, but are not limited to, statements related to a
future event and the statement that WebEx applications help businesses
accelerate the sales cycle, increase revenue, improve employee productivity,
speed products to market, enhance customer satisfaction and decrease training
and travel costs. Factors which could contribute to risks and uncertainties
include, but are not limited to, the failure of the event to occur as
scheduled or at all and the failure of customers to use WebEx applications
effectively in their businesses and to reduce their other expenses. A fuller
discussion of the risks and uncertainties that could affect WebEx
Communications, Inc. are more fully set forth in WebEx Communications, Inc.'s
filings with the Securities and Exchange Commission, including WebEx's Form
10-Q filed with the SEC on August 9, 2005. WebEx Communications, Inc. assumes
no obligation to update forward-looking information contained in this press
release.
MediaTone is a trademark of WebEx Communications, Inc
(i) Gartner Research "Magic Quadrant for Web Conferencing, 2005" by
J. Mann, L. Latham. September 29, 2005.
SOURCE WebEx Communications, Inc.
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Related links:
http://www.webex.com
http://www.gartner.com/symposium/us
CONTACT:
Colin Smith of WebEx Communications,
+1-408-566-5694, colin.smith@webex.com
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