COMX(R) NextGen IP Portal Delivering Full IP-based Service Ordering,
Provisioning, and Sales Management Capabilities
BOSTON, Oct. 18 /PRNewswire/ -- Telution, Inc. unveiled a newly developed
component of its COMX operations software product today at the VON Fall 2004
Conference and Exposition in Boston, MA. The COMX NextGen IP Portal is a
comprehensive solution developed specifically to support the ordering,
provisioning and sales management of IP-based services that will assist
communication and cable companies that are looking to augment their current
service offerings with IP-based services including Voice-over-IP (VoIP).
"Increased competition and the commoditization of voice, data and video
bundling has placed more pressure on communication and cable companies focused
on creating sustained differentiation that wins and retains customers," said
John Konczal, Telution's Vice President of Product Management. "Service
providers are now looking to migrate to next-generation network technologies
like VoIP. The new capabilities found in COMX NextGen IP Portal make IP-based
network migrations much simpler, ultimately taking the pain out of a dramatic
shift in product / network strategy."
The COMX NextGen IP Portal uses next-generation web and workflow
technology to support the addition of IP-based services into a service
provider's existing OSS processes and infrastructure through enhanced
ordering, provisioning and sales management features. Specific capabilities
include:
- Flexible product model to support multiple IP-service configurations
across voice, video and data services.
- Support for next-generation services such as voice over xDSL and
integrated voice and data-over-T1 access using softswitch call routing.
- Configurable web-portal to support customer self-ordering and sales
agent ordering models, including real-time service management.
- Advanced sales and ordering capabilities including real-time quotes.
- Flow-through provisioning with out-of-the-box transaction schemas and
rules to support access provisioning (e.g., T1 ASR), equipment
provisioning (e.g., integrated access device) and service provisioning
(e.g., class 5 features provisioning to the softswitch layer).
- XML-based integration architecture to support seamless integration with
existing billing systems or other customer management systems.
- Comprehensive back-office management features including TN management,
equipment management and IP-address management.
The COMX NextGen IP Portal has been developed by Telution from knowledge
gained on in-production IP-based voice and data projects, including
deployments using the CISCO Broadband Local Integrated Services Solution
(BLISS) architecture.
Telution will be featuring the COMX IP Portal capabilities at its VON
Exposition booth (#1226).
About Telution
Telution, Inc. is an operations support systems (OSS) software firm for
the leading communication and cable service providers. COMX, Telution's suite
of modular customer management, order management, service request management
and billing and collections management applications is an award-winning
software platform that unites service providers with their customers, networks
and business partners. COMX is delivered in multiple, market-proven
configurations that ultimately allow service providers to master the service
delivery lifecycle, from ordering and provisioning to billing and support.
Telution's software is deployed at many of the most successful and progressive
communications companies in North America.
Telution is funded by M/C Venture Partners and Draper Fisher Jurvetson,
and was the winner of TeleStrategies' 2003 Billing Excellence Award for "Best
Company." Telution is also a recipient of Deloitte's 2004 "Technology Fast 50"
award. More information on Telution can be found on the Internet
at http://www.telution.com .
Press Contacts:
Rob Kunzler
Telution, Inc.
(312) 201-6644
rkunzler@telution.com
SOURCE Telution, Inc.
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Related links:
http://www.telution.com
http://www.von.com
CONTACT:
Rob Kunzler of Telution, Inc.,
+1-312-201-6644, or rkunzler@telution.com
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