Leading Communications Operator Obtains Greater Flexibility to Support Future
Growth and Lower Total Cost of Ownership
LONDON, Oct. 18 /PRNewswire-FirstCall/ -- CSG Systems (Nasdaq: CSGS), a
global provider of customer care and billing solutions, today announced that
Euskaltel, the leading communications operator in Spain's Basque Region has
signed an agreement to expand its use of CSG's Kenan/BP billing solution in
order to accommodate the needs of its growing subscriber base.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
Under the terms of the agreement, Euskaltel will have the flexibility to
support the unique billing and customer care needs of its 600,000 business and
residential customers, with its fixed and mobile communications, internet
access and cable television. Euskaltel has been a long standing CSG customer
since 1998, when it first selected Kenan/BP as its billing system of choice.
This new agreement will enable it to further build upon its initial
investment, significantly lowering its Total Cost of Ownership (TCO).
In addition, Euskaltel can continue to differentiate itself with the
ability to deliver all services with a single bill for its growing subscriber
base. This holistic customer view enables it to consistently deliver high-
quality service and deploy innovative marketing programs and bundled offers
across all of its subscribers.
CSG Kenan/BP is a real time billing platform that can rate and bill for
any transaction-based service in the next generation mobile and wireline
telephony, cable/satellite and IP markets. With a worldwide customer base in
more than 40 countries, the CSG Kenan/BP solution supports any language and
any currency enabling operators to regionalised and tailor their billing
requirements to support the individual needs of their customers.
"By expanding our use of the Kenan/BP billing solution we are confident
that we can continue to exceed our customers' billing and customer care
requirements now and in the future," said Manuel Arco, Chief Information
Officer, Euskaltel. "Kenan/BP has provided us with a vital business tool with
which to lower TCO and continue to achieve efficient operations in our
competitive marketplace. The increased role of Kenan/BP in our business will
enable us to maintain our competitive edge, enhancing customer loyalty as well
as deliver even more new and innovative communications technologies."
"We are proud to be continuing and extending our work with Euskaltel,"
said Chris McGrady, acting Managing Director, CSG Systems' Europe, Middle East
and Africa region. "This is a very exciting time for Euskaltel as it
increases its market share within the Basque Region. With operators facing
fierce competition within the marketplace, it is crucial that they equip
themselves with solutions that will help attract and deliver new convergent
services to subscribers."
About Euskaltel
Euskaltel is a Basque Global Telecommunications Operator offering fixed
and mobile telephone, Internet and television services. It was created in
1995, launching Fixed Telephony and Internet Services in 1998 and Mobile
Services and CATV in 1999. It is the Basque Autonomous Region's top Broadband
Operator, with a market share of 45% in fixed telephony, 44% in Broadband
Internet, 31% in mobile telephony and 25% of the total income from the
telecommunications sector in the Basque Country. In 2004, our income for
operations amounted to 291 million Euros, with 16.2 million Euros in profits.
Euskaltel is deploying a last-generation fibre-optic network in the Basque
Country with an investment of 1,200 million Euros -- 600 Euros per
inhabitant -- the largest network investment per inhabitant in the entire
Spanish State.
About CSG Systems
With worldwide headquarters in Denver, Colo., CSG Systems is a subsidiary
of CSG Systems International, Inc. (Nasdaq: CSGS) Serving telecommunications
service providers in over 40 countries, CSG is a leader in next-generation
billing and customer care solutions for the cable television, direct broadcast
satellite, advanced IP services, next generation mobile, and fixed wireline
markets. CSG's unique combination of proven and future-ready solutions,
delivered in both outsourced and licensed formats, empowers its clients to
deliver unparalleled customer service, improve operational efficiencies and
rapidly bring new revenue-generating products to market. For more
information, visit our website at http://www.csgsystems.com.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Clare Goodwin of CSG Systems (EMEA region),
+44 (0) 20 7 004 1602, clare_goodwin@csgsystems.com, or Liz Bauer
of CSG Systems, +1-303-804-4065, liz_bauer@csgsystems.com
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