DETROIT, Oct. 24 /PRNewswire/ -- Detroit Diesel Corporation (DDC) today
announced the appointment of Craig Cartmill as Vice President of Service and
Customer Support for the company.
(Photo: http://www.newscom.com/cgi-bin/prnh/20051024/DEM019 )
In this position, Cartmill, 45, will oversee the Detroit Diesel Customer
Support Center, Factory and Regional Field Service Staff, Parts Distribution,
Warranty Administration and the Technical Service development group, including
diagnostics and training. His primary focus will be to ensure appropriate
focus on 2007 service readiness. Additionally, Cartmill will drive the
continuous development of the Customer Service organization.
Cartmill joined Detroit Diesel in 1981 as a Co-Op Student. During his
career with Detroit Diesel, he has served in a wide variety of roles
including: manufacturing, inventory management, quality assurance, and
customer service management. Cartmill's most recent position was as the
Director of Detroit Diesel's Worldwide Parts Distribution Center in Canton,
Ohio. In this role, he was responsible for managing all facets of DDC's parts
distribution worldwide. He holds a bachelor of business administration degree
from the University of Michigan.
"During Craig's tenure, our Canton Parts Center has been recognized
throughout the industry for its operational excellence and a culture that is
highly customer focused," said Carsten Reinhardt, President and Chief
Executive Officer of Detroit Diesel Corporation. "Given his experience and
time spent in various roles at Detroit Diesel, his leadership and management
skills will complement an already strong leadership team."
Detroit Diesel Corporation is the leading manufacturer of on-highway
heavy-duty diesel engines for the commercial truck market. The company offers
a complete line of engines from 170 to 515 horsepower for the on-highway and
vocational markets. Through its corporate headquarters in Detroit, Michigan,
Detroit Diesel is engaged in the design, manufacture, sale and service of
these products, in addition to supporting alternative and hybrid engine
strategies for the commercial truck marketplace. Detroit Diesel is a
subsidiary of DaimlerChrysler and part of the Freightliner group of companies.
SOURCE Detroit Diesel Corporation
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Related links:
http://www.detroitdiesel.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20051024/DEM019
PRN Photo Desk, photodesk@prnewswire.com
Company News On-Call:
http://www.prnewswire.com/comp/239425.html
CONTACT:
Liane Bilicki of Detroit Diesel Corporation,
+1-313-592-5266
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