Brazilian Operator to Implement Billing and Customer Care Platform for Mobile,
Wireline, Data and Broadband Services
UBERLANDIA, Brazil, Oct. 26 /PRNewswire-FirstCall/ -- Global billing and
customer care solutions provider CSG Systems (Nasdaq: CSGS) today announced
that CTBC, a leading convergent services provider in Brazil offering wireline,
wireless, broadband and data services, will implement solutions within CSG's
Kenan FX framework.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
CTBC has been a CSG client since 1999 when it first selected Kenan/BP as
its billing platform of choice for wireline services. As part of the new
agreement, CTBC will upgrade Kenan/BP to the latest Kenan FX compliant version
as part of a company-wide initiative to standardize billing platforms across
the organization. Kenan FX will replace the current mobile billing platform
and will support more than 700,000 business and residential customers across
mobile, GSM services, wireline, broadband and data services.
In addition, CTBC plans to use modules within Kenan FX to support roaming
and advanced rating rules. CSG's professional services organization will lead
the implementation effort for the CSG Kenan FX solutions. Upon completion of
the upgrade, CTBC will not only become CSG's first convergent client in Brazil
but also the first Brazilian client to adopt the Kenan FX framework, thereby
increasing the total number of Kenan FX clients around the world to 17.
The Kenan FX framework was launched in the Fall of 2003 and combines CSG's
strongest existing and acquired applications with new products and features in
a single, easily integrated customer care and billing framework.
"We selected CSG's Kenan FX platform because its ability to support
convergent services and advanced network technologies such as GSM on a single
platform is firmly in line with our business strategy," said Jose Antonio
Fechio, director of information technology of CTBC. "We are pleased to
continue our relationship with CSG, enabling us to support all lines of
business while streamlining our infrastructure and reducing overall operating
costs."
"CTBC is taking advantage of the broad scope of Kenan FX by supporting
convergent services, for both business and residential customers, across
traditional and advanced networks," said Birger Thorburn, chief technical
officer for CSG's Americas region. "So, no matter what kind of service a CTBC
customer uses or what kind of transaction they make, Kenan FX will enable CTBC
to respond quickly and accurately every time."
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a
subsidiary of CSG Systems International, Inc. (Nasdaq: CSGS). CSG and its
wholly-owned subsidiaries serve telecommunications service providers in more
than 40 countries. CSG is a leader in next-generation billing and customer
care solutions for the cable television, direct broadcast satellite, advanced
IP services, next generation mobile, and fixed wireline markets. CSG's unique
combination of proven and future-ready solutions, delivered in both outsourced
and licensed formats, empowers its clients to deliver unparalleled customer
service, improve operational efficiencies and rapidly bring new
revenue-generating products to market. For more information, visit our
website at http://www.csgsystems.com.
SOURCE CSG Systems
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Related links:
http://www.csgsystems.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, photodesk@prnewswire.com
CONTACT:
Elise Brassell, +1-303-804-4962, or Liz
Bauer, +1-303-804-4065, liz_bauer@csgsystems.com, both of CSG
Systems
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