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FTD.COM Announces Fiscal 2000 First Quarter Results Revenues Up 104% Internet Orders Up 170% 'Be A Hero' Advertising Campaign Launched

    DOWNERS GROVE, Ill., Oct. 28 /PRNewswire/ -- FTD.COM (Nasdaq: EFTD) today
announced financial results for its fiscal first quarter ended September 30,
1999.  Total revenues in the quarter were $12.4 million, an increase of 104%
compared to $6.1 million in the quarter ended September 30, 1998.  Net loss in
the quarter ended September 30, 1999 was $3.85 million, or $0.09 per share,
compared to a net loss of $1.0 million, or a pro forma net loss per share of
$0.02 in the year-ago quarter.  FTD.COM closed its initial public offering
(IPO) shortly after the end of the quarter ended September 30, 1999.
    During the quarter ended September 30, 1999, FTD.COM's customers placed
197,992 orders, an increase of 84% from the 107,642 orders our customers
placed in the same period last year.  Internet orders increased 170% in the
current quarter to 136,966 or 69% of total orders from 50,752 or 47% of the
total in the quarter ended September 30, 1998.  In the quarter ended September
30, 1999, FTD.COM's customer base increased to 1,582,887 from 1,465,642 at
June 30, 1999, an increase of 117,425 customers.
    Michael J. Soenen, President and Chief Executive Officer, commented, "We
are very encouraged by our first quarter results.  During the quarter, we
enjoyed exceptional growth in online revenue and new customers.  We attribute
this growth to our targeted marketing efforts and consumers' overall awareness
of the FTD brand.  We believe FTD.COM is being increasingly recognized as the
premier online destination for flowers and specialty gifts.  This is evidenced
by our strong financial results, positive customer feedback, and by the
Forrester PowerRankings(TM), which rated FTD.COM as number one in both web
site features and transacting."
    Soenen continued, "We expect that the online flower and specialty gift
market will continue its dramatic growth.  We plan to pursue this market
opportunity by giving our customers the best products, superior customer
service, and easy-to-use reminder services.  We believe this will enable
FTD.COM to fulfill our mission of becoming the leading online company for
helping people enhance their personal and professional relationships."
    Earlier this month, FTD.COM launched its groundbreaking "Be A Hero"
advertising campaign, encompassing online, cable, cinema, radio, and print
programs.  This campaign is being rolled out in phases and will be fully
implemented by November 1st.  Building on the 96% awareness of the FTD brand,
the campaign's creative and media strategies are specifically targeted at
Internet consumers, people who are young, affluent, and looking for a unique
and exciting online shopping experience.  This is believed to be the only
advertising campaign in the floral and specialty gift industry exclusively
focused on Internet customers.
    In addition, FTD.COM continues to make significant investments in its web
site and technology infrastructure to further enhance the customer shopping
experience.  The company intends to release the next version of its web site
in the third quarter of its fiscal year.
    FTD.COM is an Internet and telephone marketer of flowers and specialty
gifts.  Founded by FTD, the world's largest floral services organization,
FTD.COM sells directly to consumers through its http://www.FTD.COM web site and its
1-800-SEND-FTD telephone number.  Utilizing a group of approximately 6,500 FTD
florists who adhere to the highest quality and service standards, FTD.COM
provides same-day delivery of floral orders to nearly 100% of the U.S.
population.  FTD.COM offers a wide variety of unique floral arrangements and
specialty gifts for holidays and other occasions.  Additional information
about FTD.COM, including investor relations, is available at the company's web
site, http://www.FTD.COM .
    A conference call will be conducted October 28 at 8:30 a.m. Eastern Time
(ET) to review the results of the first quarter.  The conference call will be
available to all interested parties over the Internet.  To listen to the call
on the web go to http://www.vcall.com at least fifteen minutes early to register,
download, and install any necessary audio software.  For those who cannot
listen to the live broadcast, a replay will be available shortly after the
call at http://www.vcall.com or by dialing 703-925-2435 and providing confirmation
number 2242480.
    This press release contains various "forward-looking statements" regarding
future results of operations and market opportunities that are based on
FTD.COM's current expectations, assumptions, estimates, and projections about
the company and its industry.  Investors are cautioned that actual results
could differ from those anticipated by the forward-looking statements as a
result of the success of FTD.COM's marketing campaign; competition from
existing and potential new competitors; levels of discretionary consumer
purchases of flowers and specialty gifts; market growth expectations;
FTD.COM's ability to increase capacity and introduce enhancements to its web
site; and the existence of system failures.  These factors, along with other
potential risks and uncertainties, are discussed in FTD.COM's reports and
other documents filed with the Securities and Exchange Commission.

                                FTD.COM, INC.
                 Selected Financial and Operating Information

    Statements of Operations
    (In thousands, except per share data)

                                        Three Months Ended
                                          September 30,
                                     1998                    1999
                              (unaudited)             (unaudited)
    Revenues:
    Order revenues
     and service fees,
      net of discounts             $5,574                 $10,776
    Commissions from FTDI             530                     969
    Other, principally
     from FTDI                          1                     698
    Total revenues                  6,105                  12,443
    Fulfillment and
     processing services            4,860                   8,960
    Gross profit                    1,245                   3,483
    Operating expenses:
    Marketing and promotion         1,585                   4,128
    Technology development            473                   1,647
    General and administrative        803                   1,656
    Total operating expenses        2,861                   7,431
    Loss from operations          (1,616)                 (3,948)
    Interest income (expense)        (30)                      98
    Loss before income taxes      (1,646)                 (3,850)
    Income taxes                      658                      --
    Net loss                       $(988)                $(3,850)

    Basic and diluted
     net loss per share
      of common stock              $(0.02)(a)             $(0.09)

    Weighted average common
     shares used in the
      calculation of basic
       and diluted net loss
        per share                  40,920(a)               41,018


    (a) Pro forma presentation.  Shares used in the calculation of basic and
    diluted net loss per share consist of the common stock issued in
    conjunction with the incorporation of the company on May 19, 1999


    Operating Statistics

                                        Three Months Ended
                                          September 30,
                                     1998                    1999
    Order data:
    Internet orders                50,752                 136,966
    Phone orders                   56,890                  61,026
    Total orders                  107,642                 197,992
    % Internet Mix                    47%                     69%

    Customer data:
    Total customers,
     beginning of period          988,798               1,465,462
    Total customers,
     end of period              1,050,788               1,582,887
    Customers added
     in period                     61,990                 117,425


SOURCE FTD.COM, Inc.




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  • http://www.ftd.com
    CONTACT:
    Peter Poli, Chief Financial Officer of
    FTD.COM, 630-724-6200; or Craig Dickson, General Info,
    312-640-6693, or Mark Muehlfelt, Analysts, 312-640-6767, or Chris
    Dever, Media Info, 312-274-2240, all of The Financial Relations
    Board