Free Online Event Features E.piphany, IBM and KLM
SAN MATEO, Calif., October 30 /PRNewswire-FirstCall/ -- E.piphany, Inc.
(Nasdaq: EPNY), a full-suite provider of customer relationship management
(CRM) solutions, today announced that it will host a free European webinar on
November 5, 2003, highlighting on-demand technology for CRM. Industry experts
from E.piphany, IBM and Accenture will discuss how companies can achieve
maximum value from their technology investments and profit in an on-demand
environment. Additionally, the webinar will feature the CRM successes of
E.piphany customer, KLM Royal Dutch Airlines, the fourth largest airline in
Europe.
(Photo: http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO )
Attendees will learn how organizations can optimize success by building an
on-demand backbone and deploying CRM applications built for on-demand.
Specific topics for discussion include:
-- How KLM is improving customer loyalty by providing a consistent
interaction experience at all customer touch points
-- The key role IBM WebSphere plays in providing an on-demand platform for
CRM
-- Autonomic computing using IBM Tivoli for more reliable CRM applications
-- The future of grid computing and efficiency breakthroughs for CRM
applications
-- The central role of J2EE and Linux in enabling cost-effective CRM
-- E.piphany's CRM Suite and its J2EE service-oriented architecture
The On-Demand Technology for CRM webinar will take place on Wednesday
November 5, 2003 at 10:00 a.m. GMT /11:00 a.m. CET (2:00 a.m. PT). For more
information, or to register visit: http://www.epiphany.com/ .
About E.piphany
The E.piphany(R) E.6(TM) CRM software suite enables global organizations
to align touchpoints, processes and technologies around the customer. Built on
the industry's most advanced, service-oriented architecture, the E.piphany 6.5
software solution creates benefits that cross departments and geographies, and
result in rapid, measurable ROI. With the E.piphany 6.5 suite of Marketing,
Sales and Service software solutions, every customer interaction is driven by
real-time intelligence, enabling businesses to better understand their
customers and optimize every interaction from both a revenue generation and
customer retention viewpoint. More than 460 companies, including nearly 40 of
the Fortune 100, use E.piphany software products to enhance their customers'
experiences while, at the same time, realizing the companies' business
objectives. With worldwide headquarters in San Mateo, CA, E.piphany serves
customers in more than 40 countries worldwide.
NOTE: E.piphany and the E.piphany logo are registered trademarks and E.6
is a trademark of E.piphany, Inc. All other trademarks are the property of
their respective owners.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, 1-888-776-6555 or +1-212-782-2840
CONTACT:
media, Courtney Zoog of E.piphany,
+1-650-356-5863, or czoog@E.piphany.com; or Lindsay Stewart of
Access Communications, +1-415-844-6217, or lstewart@accesspr.com,
for E.piphany; or investors, Todd Friedman of E.piphany,
+1-650-356-3934, or tfriedman@E.piphany.com
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