LEXINGTON, Ky., Nov. 5 /PRNewswire/ -- The International SPA
Association Monday issued a recall of its 2007 Global Consumer Studies
conducted by a major outside research firm, citing a number of statistical
and analytical errors associated with the research. This recall includes
all information contained in the ISPA 2007 Global Consumer Report; the ISPA
2007 Asia-Pacific Consumer Report; and the Spa & Institut Beyond Beauty
Paris 2007 European Consumer Report, done in partnership with ITEC France.
The recall includes copies of the reports and/or speeches, PowerPoint
presentations and press releases that included information from the
studies.
"We value our members and the relationships we have forged with them
over the years," said ISPA President Lynne Walker McNees. "Our members and
the media trust ISPA and the quality research we deliver. This cannot be
compromised. That's why we have terminated our relationship with the
research firm and are issuing this recall in conjunction with our sincere
regret for the errors in the research. We also want to offer our personal
pledge to issue a refund to everyone who purchased this information. Our
intention is to immediately begin working on a more comprehensive Global
Report."
McNees stressed that only the 2007 Global Consumer Report data and
analysis were being recalled, not any of the data collected in prior years
and none of the data included in the 2007 ISPA Spa Industry Study, which is
being released at the ISPA Conference & Expo, Nov. 12-15. "We have the
utmost confidence in our previous research, which was conducted by
different firms, and stand by it," said McNees.
All of the data and analysis in the 2007 Global Consumer Studies are
being recalled and will not be used as benchmarks in future research. In
order for all of the recalled data and analysis to be eliminated from usage
immediately, please make note of some of the incorrect data which has been
used most frequently:
-- The number of active spa-goers worldwide.
-- The primary reasons for visiting spas worldwide.
-- The most popular spa treatments worldwide.
Copies of the 2007 Asia-Pacific Consumer Report were distributed in
China in June. Portions of the 2007 Global Consumer Report were released
during the ISPA Media Event in New York City on August 9. The Spa &
Institut Beyond Beauty Paris 2007 European Consumer Report was released in
October during the Beyond Beauty Show in Paris.
Refunds
Those who purchased the European Report or pre-ordered the Global
Report through ITEC may contact ITEC for a refund at
infos@beyondbeautyparis.com and + 33 1 44 69 95 69.
If you pre-ordered a copy of the complete Global Consumer Study through
ISPA, your credit card will be refunded.
About ITEC France
Organizer of the International Beyond Beauty Paris event including five
trade shows (Cosmeeting, Spa & Institut, Pharmameeting Ingredients,
Creative), the fifth annual edition will now take place from Oct. 5 to 7,
2008 in Paris, France. Through its five specialized trade shows, Beyond
Beauty Paris is also positioned as an European "industry reference" of the
beauty and wellness industries. Additional information on ITEC France is
available online at http://www.beyondbeautyparis.com.
About the International SPA Association
With more than 3,000 members in 75 countries, ISPA is recognized
worldwide as the leading professional organization and voice of the spa
industry. Founded in 1991, ISPA advances the spa industry by providing
invaluable educational and networking opportunities, promoting the value of
the spa experience and speaking as the authoritative voice to foster
professionalism and growth.
SOURCE International SPA Association
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Related links:
http://www.beyondbeautyparis.com
CONTACT:
Debra Locker, International SPA Association,
+1-859-226-4374, debra.locker@ispastaff.com
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