Company Snapshot: RMII  Print This Story  Email This Story  Save this Link View PR Newswire's RSS Feed  Blogs Discussing this News Release  Search Blogs that Mention this News Release  Click this link to view linked Bookmarking Services Click this link to view linked Blogging Services


RMI.NET Announces Consolidation of Call Center Operations, Integration of Services, Refocusing of Sales Efforts

   RMI.NET COMPANY LOGO
RMI.NET company logo. (PRNewsFoto)[DM]
DENVER, CO USA
   Opelika, Ala. Call Center Functions to Be Consolidated in Denver to Save
         $2.5 Million a Year will Provide for Streamlined Operations,
                 Reduced Costs and Improved Customer Service

    DENVER, Nov. 8 /PRNewswire/ -- RMI.NET, Inc. (Nasdaq: RMII), a national
e-business and convergent communications company, announced today that it is
consolidating its national call center operations and closing its Opelika,
Ala., call center.  The company is expected to save $2.5 million on an annual
basis through this consolidation effort.
    (Photo:  http://www.newscom.com/cgi-bin/prnh/19990628/RMILOGO )
    RMI.NET will consolidate the Opelika call center functions, which include
telecommunications services and outbound telemarketing, with its Denver-based
IdealDial operations.  IdealDial is a telecommunications provider acquired by
RMI.NET in June 1999.  RMI.NET acquired the Opelika call center when it
purchased the assets of Communications Network Services (CNS) in February
1999.
    RMI.NET will retain the entire customer base acquired through the CNS
purchase.  The closing affects only call center physical operations.  As of
Sept. 30, 1999, the call center had approximately 75 employees.
    "This consolidation effort will have immediate and positive effects on our
bottom line, and better position the company to succeed moving forward through
an integration of our call center acquisitions and a refocusing of our sales
efforts," said Douglas H. Hanson, chairman and chief executive officer for
RMI.NET.
    RMI.NET focuses on e-business applications, web solutions and high-speed
Internet access.  In addition to maintaining the customer base from CNS, the
consolidation should result in streamlined operations, operational
efficiencies and better customer service.
    The savings realized through the consolidation of the Opelika call center
is part of a previously announced plan to reduce expenses and includes an
upgrade to RMI.NET's management information systems.
    Denver-based RMI.NET, Inc., formerly Rocky Mountain Internet, is a
national commerce solutions provider focusing on e-commerce and convergent
communications.  The company specializes in turnkey e-business applications;
web solutions, including design, hosting and marketing; and high-speed
Internet access, including Digital subscriber line (DSL) service.  RMI.NET has
an annualized revenue run rate of $42 million and more than 92,000 nationwide
customers.  The company wholly owns a proprietary portal site and search
engine, Infohiway, at http://www.infohiway.com.  For more information on RMI.NET,
call (800) 864-4327, or visit the company's web site at http://www.rmi.net.

    This press release might contain forward-looking statements.  These
forward-looking statements are subject to risks and uncertainties.  Actual
results may differ materially from such forward-looking statements as a result
of risks and uncertainties, which are described in the cautionary statements
section of the company's 10K dated December 31, 1998, and may include other
risks described in all Securities and Exchange Commission filings submitted as
of this date.


SOURCE RMI.NET, Inc.




Back to Topback to top

Related links:
  • http://www.rmi.net
    Photo Notes:
    NewsCom: 
    http://www.newscom.com/cgi-bin/prnh/19990628/RMILOGO
    PRN Photo Desk, 888-776-6555 or 201-369-3467
    Company News On-Call:
  • http://www.prnewswire.com/comp/139760.html or fax,
    800-758-5804, ext. 139760
    CONTACT:
    Mark Stutz, Manager, Media Relations,
    303-313-0672, mark.stutz@corp.rmi.net, or Steven P. Eschbach,
    CFA, Vice President, Investor Relations, 303-308-2272,
    steve.eschbach@corp.rmi.net., both of RMI.NET, Inc.
    NOTE TO EDITORS: RMI.NET, Inc., will release third quarter
    earnings before the markets open on Nov. 9, 1999.