Customers Provide Winning Endorsements For Fulcrum Knowledge Network

    OTTAWA, Canada, Nov. 12 /PRNewswire/ - Fulcrum Technologies Inc. (NASDAQ:
FULCF; TSE: FUL) today announced that it has won the distinguished Crossroads
98 A-List Award for Fulcrum(R) Knowledge Network, its industry-leading
knowledge management software.  The fifth annual Crossroads A-List Award are
the only industry awards based on interviews with customers who are actually
deploying the products in mission-critical business situations.
    ``No product testing lab or editorial review is as valuable to an IT
executive considering a complex system as the real-world experience of his or
her peers,'' said Nina Lytton, president of Open Systems Advisors, Inc. (OSA).
``That's why the Crossroads A-List Awards are uniquely valuable; they identify
products and services with proven track records.  Fulcrum Knowledge Network
was signaled by Fulcrum customers as a comprehensive knowledge management
offering that is ready for corporate use integrating Notes and Exchange
repositories with intranet information.''
    ``We are honored to accept this award, particularly because it signals a
tremendous endorsement by our customers of our flagship knowledge management
product,'' said Eric Goodwin, chairman and CEO of Fulcrum.  ``Since it was
launched in May of this year, Fulcrum Knowledge Network has rapidly gained
industry acceptance, earning Fulcrum a leadership position in the emerging
knowledge management software market.  This award supports the momentum we've
experienced as we have moved more aggressively into the knowledge management
arena, where advanced information retrieval is a key component.''
    Products that win the Crossroads A-List Award are newly proven solutions
ready for deployment by 1998.  All products are measured against select
criteria outlined by OSA for enterprise-wide computing.  These include
importance in achieving business results, increasing sales, improving customer
service, shortening time to market, and interoperability in a multi-vendor
environment consisting of PCs, UNIX and traditional systems.
    An awards ceremony will be held in conjunction with the fifth annual
Crossroads 98 Conference, March 1-4, 1998.

    ABOUT FULCRUM KNOWLEDGE NETWORK
    Fulcrum Knowledge Network is a unique, integrated product that
intelligently connects and organizes diverse information sources across the
enterprise.  With a single query, users can find information in Web servers,
file systems, Microsoft Exchange folders and mailboxes, Lotus Notes
repositories, Fulcrum SearchServer(TM) applications, and more.  Because it is
certified to carry the ``Designed for Microsoft BackOffice'' logo, Fulcrum's
product provides all the familiar benefits of a true, multi-threaded Windows
NT server application, including remote administration, performance
monitoring, event logging, and Systems Management Server automated client
software installation.

    ABOUT THE COMPANIES
    Founded in 1989, Open Systems Advisors, Inc. provides a real world
perspective on using new technology in business.  Based on an ongoing,
high-quality dialogue with hundreds of successful implementers of leading edge
technology in large and/or rapidly growing enterprises, OSA publishes the
Crossroads Decisions report, selects winners of the Crossroads A-List Awards,
and produces the Crossroads Conference.
    For 14 years, Fulcrum Technologies Inc. has been a world leader in
providing software solutions that turn enterprise information into knowledge.
Fulcrum's products allow customers to create multi-platform, standards-based
solutions - for customer care, best practices, publishing, and other
applications that require robust underlying search software.  Its customers
include world-class organizations such as Charles Schwab, the European Union,
and Fujitsu.  Headquartered in Ottawa, Canada, Fulcrum extends its global
reach with offices throughout the United States, Europe, and in Australia and
Japan, and through a network of partners worldwide.  Fulcrum is publicly
traded on the Nasdaq National Market (``FULCF'') and on the Toronto Stock
Exchange (``FUL'').  For more information on Fulcrum and Fulcrum products,
visit Fulcrum's Web site: http://www.fulcrum.com.

    Fulcrum is a registered trademark of Fulcrum Technologies Inc. and
SearchServer is a trademark of Fulcrum.  Crossroads is a registered trademark
and Crossroads A-List is a trademark of Open Systems Advisors, Inc.  Other
trademarks used throughout this document are trademarks of their respective
owners.

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