E.piphany(R) 6.5 Software Suite Now Available
SAN MATEO, Calif., Nov. 17 /PRNewswire-FirstCall/ -- E.piphany, Inc.
(Nasdaq: EPNY), a full-suite provider of customer relationship management
(CRM) solutions, today announced the general availability of the E.piphany 6.5
software suite -- the most innovative and cost-effective CRM solution
available today. The E.piphany 6.5 software suite enables businesses to
quickly realize measurable business value from their CRM investments by
leveraging existing systems and allowing strategic new functionality to be
implemented incrementally to achieve CRM success.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO )
Built on the industry's most modern, Java 2 Enterprise Edition (J2EE)
service-oriented architecture, the E.piphany 6.5 software suite includes the
E.piphany Customer Relationship Backbone (CRB) software solution and a new
line of CRM applications that blend marketing, sales and service functions.
"The E.piphany 6.5 software suite is a breakthrough solution for the CRM
industry," said Karen Richardson, CEO, E.piphany. "Companies today need more
from CRM: they need the ability to quickly adapt to, and capitalize on, the
constantly changing needs of the consumer; they need flexible, scalable
solutions that integrate easily into their existing IT infrastructures; and
they need to see quick ROI. The E.piphany 6.5 software suite utilizes the most
advanced technologies to deliver a modular and flexible solution that puts
real, measurable CRM success within reach for companies, right now."
New Blended Applications
The delivery of the E.piphany 6.5 software suite makes available a new
family of modular CRM applications that seamlessly blend marketing, sales and
service functions. The new blended applications make it easier for companies
to manage all aspects of the customer relationship to enable the delivery of a
consistent, positive customer experience across the enterprise.
The E.piphany 6.5 software suite includes four new blended software
solutions: E.piphany Telesales, E.piphany Contact Center, E.piphany
Event-Driven Marketing and E.piphany Marketing Management.
The Customer Relationship Backbone
The E.piphany 6.5 software suite also includes the E.piphany Customer
Relationship Backbone (CRB) software solution, a set of groundbreaking
component services that leverages and enhances the J2EE platform to enable
enterprises to unify customer data and customer-centric business processes
across all departments, divisions, and systems.
By offering ease of deployment and integration, low total cost of
ownership and demonstrable increases in revenue and profitability, the
E.piphany 6.5 software solution can generate measurable and rapid CRM ROI for
any organization.
Pricing and Availability
The E.piphany 6.5 software suite is available immediately, as part of the
E.piphany E.6 software solution. E.piphany software products are sold as a
perpetual license with pricing typically starting at $250,000. Pricing is
based on the number of user seats and the size of the customer base.
For additional information about the E.piphany 6.5 software suite, visit
http://www.epiphany.com.
About E.piphany
The E.piphany(R) E.6(TM) CRM software suite enables global organizations
to align touchpoints, processes and technologies around the customer. Built on
the industry's most advanced, service-oriented architecture, the E.piphany 6.5
software solution creates benefits that cross departments and geographies, and
result in rapid, measurable ROI. With the E.piphany 6.5 suite of Marketing,
Sales and Service software solutions, every customer interaction is driven by
real-time intelligence, enabling businesses to better understand their
customers and optimize every interaction from both a revenue generation and
customer retention viewpoint. More than 460 companies, including nearly 40 of
the Fortune 100, use E.piphany software products to enhance their customers'
experiences while, at the same time, realizing the companies' business
objectives. With worldwide headquarters in San Mateo, CA, E.piphany serves
customers in more than 40 countries worldwide. For more information, visit us
at http://www.epiphany.com.
Legal Notice Regarding Forward-Looking Statements
This press release contains forward-looking statements regarding the
release of E.piphany software products and results that may be achieved using
such products. The success of the products described above may differ from the
results discussed or forecasted in the forward-looking statements. Factors
that could cause actual results to differ materially from the forward-looking
statements include, but are not limited to: delays in market and customers'
acceptance and implementation of the E.piphany software products; risks
associated with new versions and new products; compatibility of the E.piphany
software products with other software programs; existence of errors or defects
in products; significant current and expected additional competition; and the
need to continue to expand product distribution and services offerings. These
factors and others are described in more detail in E.piphany's public reports
filed with the Securities and Exchange Commission, such as those discussed in
the "Risk Factors" section included in E.piphany's Annual Report on Form 10-K,
Quarterly Reports on Form 10-Q and in E.piphany's prior press releases.
E.piphany assumes no duty to update any statements made in this press release.
NOTE: E.piphany and the E.piphany logo are registered trademarks and E6
is a trademark of E.piphany, Inc. All other trademarks are the property of
their respective owners.
SOURCE E.piphany, Inc.
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Related links:
http://www.epiphany.com
Photo Notes:
NewsCom:
http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO
AP Archive: http://photoarchive.ap.org
PRN Photo Desk, 1-888-776-6555 or +1-212-782-2840
CONTACT:
media, Courtney Zoog of E.piphany,
+1-650-356-5863, or czoog@epiphany.com; or Cassie Divine of
Access Communications, +1-415-844- 6248, or cdivine@accesspr.com,
for E.piphany; or investors, Todd Friedman of E.piphany,
+1-650-356-3934, or tfriedman@epiphany.com
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