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Galileo International Faring Tools Expand Travel Agents' Access to Airline Web Fares

   GALILEO INTERNATIONAL LOGO
Galileo International Logo. (PRNewsFoto)[KC]
ROSEMONT, IL USA
              Galileo and AgentWare Team to Provide WebPoint(TM)

    PARSIPPANY, N.J., Nov. 26 /PRNewswire/ -- Galileo International, a leading
global distribution services (GDS) provider for the travel industry, and
AgentWare, the leader in Web fare search technology, today announced Galileo's
Faring Tools suite now offers access to a multitude of Web fares in addition
to its private fares and more than 2 million published fares.  WebPoint, the
Web faring solution for travel agents, gives Galileo-connected travel agencies
in North America the confidence that they have access to multiple sources of
faring information to meet their customers' needs.  WebPoint is available to
Galileo desktop users by clicking on the WebFares Shopping tool icon.
    (Photo:  http://www.newscom.com/cgi-bin/prnh/20000208/GALILEO )

    Travel agencies and corporations want access to airfares that best meet
their customers' requirements, and look to GDSs to provide Web fares as part
of their traditional offerings.  AgentWare's WebPoint allows Galileo-connected
customers to search, locate, verify and book Web fares available from more
than 33 Internet sites with a single query.  This complements Galileo's
Preferred Fares(SM) program, announced last month, in which airlines can
provide Galileo access to all published fares, including Web fares.  US
Airways has enrolled in the program in exchange for lower distribution costs.
    "Our WebFares Shopping tool empowers our agencies to access and sell Web
fares in a way that is favorable to their clients, for those occasional times
when Web fares are preferable," said Mitch Gross, executive vice president of
the Americas region for Galileo.  "With WebPoint, Galileo continues to help
agencies provide the best deals for their customers in the most efficient way
through technology innovation and strategic partnerships."
    "AgentWare and Galileo have developed the best Web fare solution for
agents operating in their tried-and-true GDS environment," states Les
Ottolenghi, CEO and president of AgentWare.  "No other Web fare solution
provides such a wide range of fare information directly integrated with the
travel agent's work-flow.  Galileo is clearly committed to the success of its
agency customers by making new tools like WebPoint available."
    Galileo recently concluded a successful Web fares pilot program with
WebPoint, which began in June 2002, with over 40 travel agents participating.
Best Travel, a travel agency that offers corporate, leisure and luxury travel
services, piloted the Galileo WebFares Shopping solution.  "The ability to
quickly search for and compare Web fares against published fares has given us
a terrific advantage from both a sales and account retention perspective,"
said Judy Anglada, vice president of Operations for Best Travel.  "This
product adds value to the service fee we charge our corporate accounts.  We
have found that the majority of our travelers stay with the published GDS
fares, however they now have the peace of mind that they made the best choice
after comparing all possible options."
    WebPoint is currently available for U.S. and Canadian agencies.  Rollout
in additional markets will follow in early 2003.  WebPoint search results are
returned in real time to ensure the best pricing, allowing agents to compare
these fares with their other published and private fare results.  The solution
also gives agents the ability to save fare search results and place them into
their customers' PNR (Passenger Name Record) for auditing and report
generation.

    About AgentWare
    AgentWare is a travel technology company that provides software products
and solutions to corporate travel departments and travel agencies.  Through
the use of AgentWare's patented XML and Web services platform, AgentWare
provides travel buyers with aggregated access to travel information from
disparate sources found on the Internet and cost effective distribution
methods to travel suppliers like airlines, hoteliers and car rental companies.
Find out more: http://www.agentware.net/travelconsole/webpoint .

    About Galileo International
    Galileo International is a global technology leader.  Its core business is
providing electronic global distribution services for the travel industry
through its computerized reservation systems, leading-edge products and
innovative Internet-based solutions.  Galileo is a value-added distributor of
travel inventory dedicated to supporting its travel supplier, agency and
corporate customers and, through them, expanding traveler choice.  A
subsidiary of Cendant Corporation (NYSE: CD) and part of Cendant's Travel
Distribution Services Division, Galileo is headquartered in Parsippany, New
Jersey, USA, and has offices worldwide.  Visit http://www.galileo.com .

    WebPoint is a trademark of AgentWare, Inc.



SOURCE Galileo International




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Related links:
  • http://www.agentware.net/travelconsole/webpoint
  • http://www.galileo.com
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    CONTACT:
    Andrea Steffy of Galileo International,
    +1-847-518-4973, or andrea.steffy@galileo.com ; or Ricks Tucker
    of AgentWare, Inc., +1-404-591-4031, or rtucker@agentware.net