John Lane Saves Raleigh Couple From Burning Wreckage
CHARLOTTE, N.C., Nov. 26 /PRNewswire-FirstCall/ -- Brunswick resident
John Lane saved Gary and Sally Puckett, a North Carolina couple, from a
deadly accident in an act of true heroism. Now that Lane needs help to pay
medical bills, the couple has the chance to say "thanks" with a $25,000
cash award courtesy of Wachovia and Raleigh, N.C., customer Jennifer
Walken.
Walken - Sally Puckett's sister and a Wachovia customer for 24 years -
is the grand prize winner in Wachovia's Who Would You Thank? Contest
(contest details below), conducted as part of 2007 National Customer
Service Week. She is among 38 winners who received prizes ranging from $250
to $25,000.
Two years ago, the Pucketts were trapped inside their burning vehicle
on Interstate 95 after a collision with a speeding tractor-trailer.
Passerby John Lane from Brunswick, Ga., immediately reacted. Running from
his car through gas flames, he pulled the two from the car just seconds
before it exploded. The three emerged from the fiery wreckage unscathed.
"My sister's seatbelt was jammed," said Walken. "John saw the car with
people in it, stopped, raced through gas flames on the highway, pulled them
out by God's grace and saved them. He, as a stranger, endangered his own
life and literally saved the life of my sister and her husband with only a
moment to spare."
"Together with our customers this contest allowed Wachovia to spread
the spirit of gratitude, something that we value every day," said Ken
Thompson, chairman and CEO of Wachovia Corporation.
ABOUT WACHOVIA'S WHO WOULD YOU THANK? CONTEST
Wachovia's initiation of the contest began through a desire to express
gratitude to customers in celebration of National Customer Service Week.
The contest, which ran from Sept. 10 through Oct. 5, encouraged consumers
to thank a person who has made a significant impact on their life by
nominating them for the contest. Wachovia awarded the winners with a cash
prize to use as a thank you to their nominee.
Wachovia has been recognized by multiple independent organizations for
providing exceptional customer service. Wachovia rated No. 1 among major
banks in overall customer satisfaction according to 2006 Consumer Reports;
in addition, Wachovia was ranked No. 1 in overall customer satisfaction for
two consecutive years in J.D. Power's Home Equity Line/Loan Origination
Study. Wachovia also rated No. 1 in customer satisfaction for the sixth
consecutive year in the 2006 University of Michigan Business School's
American Customer Satisfaction Index.
ABOUT WACHOVIA CORPORATION
Wachovia Corporation (NYSE: WB) is one of the nation's largest
diversified financial services companies, with assets of $754.2 billion and
market capitalization of $95.3 billion at September 30, 2007. Wachovia
provides a broad range of retail banking and brokerage, asset and wealth
management, and corporate and investment banking products and services to
13 million household and business customers. Wachovia has 3,400 retail
financial centers in 21 states from Connecticut to Florida and west to
Texas and California, and nationwide retail brokerage, mortgage lending and
auto finance businesses. Globally, clients are served in selected corporate
and institutional sectors and through more than 40 international offices.
Our retail brokerage operations under the Wachovia Securities brand name
manage more than $800 billion in client assets through 11,400 registered
representatives in 786 offices nationwide. The acquisition of A.G. Edwards,
Inc., following the end of the third quarter, added approximately 740
offices, 6,300 financial consultants and $384 billion in brokerage client
assets. Online banking is available at http://www.wachovia.com; online
brokerage products and services at http://www.wachoviasec.com; and
investment products and services at http://www.evergreeninvestments.com.
SOURCE Wachovia Corporation
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Related links:
http://www.wachovia.com
CONTACT:
Media: Kathleen Von Bergen, +1-704-383-0468,
kathleen.vonbergen@wachovia.com, or Jennifer Sharpe,
+1-336-774-9494, jennifer.sharpe@mullen.com, both of Wachovia
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