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FranklinCovey Announces Eighth Consecutive Quarter of Significant Operating Improvements, Fourth Quarter and Fiscal 2004 Year-End Operating Results

    SALT LAKE CITY, Nov. 29 /PRNewswire-FirstCall/ -- FranklinCovey (NYSE: FC)
today announced financial results for its fourth quarter and fiscal year ended
August 31, 2004.  For the fourth quarter ended August 31, 2004, the Company
reported a $13.9 million improvement in its operating results, reducing its
loss from operations to $1.9 million compared to a loss from operations of
$15.7 million for the comparable quarter of the prior year.  This marks the
eighth consecutive quarter of significant year-over-year improvements in its
operating results.  The $13.9 million improvement in the operating results for
the quarter compared to the same quarter of last year is comprised of the
following: (1) a $6.5 million decline in sales, approximately $5.7 million of
which related to declines from store closures and reduced sales of handheld
devices, that was partially offset by gross margin improvement (58.5% compared
to 55.1%) resulting in a net $1.6 million year-over-year decline in gross
margin, (2) a $12.7 million reduction in selling, general and administrative
costs, including a $2.9 million decrease in retail store closing costs, and
(3) a $2.4 million reduction in depreciation and amortization expense.
    For the year ended August 31, 2004, the Company reported a $38.6 million
improvement in operating results with a loss from operations of $9.1 million
compared to a $47.7 million loss from operations in fiscal 2003.  The
$38.6 million improvement in operating results for fiscal 2004 compared to
fiscal 2003 is comprised of the following: (1) a $31.7 million decline in
sales resulting in a net $14.4 million year-over-year decline in gross margin,
(2) a $35.1 million reduction in selling, general and administrative costs,
including a $1.4 million decrease in retail store closing costs, (3) a
$14.8 million reduction in depreciation and amortization expense, and (4) a
$3.1 million decline in reserves and impairment charges.
    FranklinCovey also reported an improvement in its net results to a
$2.1 million net loss before preferred stock dividends ($0.21 per common share
loss, after accounting for preferred stock dividends) for the fourth quarter
ended August 31, 2004 compared to a $13.5 million net loss before preferred
stock dividends ($.78 per common share loss, after accounting for preferred
stock dividends) for the same quarter of the prior year.  For the fiscal year
ended August 31, 2004, the Company reported an improvement in its net results
to a $10.2 million net loss before preferred stock dividends ($.96 loss per
common share, after accounting for preferred stock dividends) compared to a
net loss of $45.3 million before preferred stock dividends ($2.69 loss per
common share, after accounting for preferred dividends) for the prior fiscal
year.  The net loss for fiscal 2003 included a $2.5 million tax benefit
compared to $1.3 tax provision for fiscal 2004.  The Company provided the
following details underlying the continued improvement in its operating
results during the fourth quarter and full year of fiscal 2004.

    Revenues:  Retail store closures and a continued decline in technology
product sales accounted for $6.3 million of the total sales decline of
$6.5 million for the fourth quarter of fiscal 2004 as compared to last year's
fourth quarter sales.  Excluding those two factors, sales substantially
stabilized in its domestic training and direct channel product sales and grew
in international sales and in the Company's core product line of paper-based
planning pages, binders and software.
    Sales from the Consumer Business Unit (CBU) for the fourth quarter ended
August 31, 2003 declined $7.1 million to $31.8 million compared to
$38.9 million for the same quarter last year.  Included in CBU revenues are
retail store sales, which declined 26% or $5.8 million.  Growth in the
Company's core product sales through its retail stores partially off-set the
retail store closures and declines in technology product sold in the retail
stores, which accounted for $5.7 million of the total decrease in revenues.
The Company reported a 16% comparable store sales decline for the fourth
quarter reflecting a 21% decline in comparable store traffic as compared to
the same quarter last year.  Core product sales through the Company's Consumer
Direct channel (sales of products through the catalog and e-commerce channels)
more than off-set the technology product sales declines and grew by 7% to
$10.9 million compared to $10.2 for the same quarter last year.  Other CBU
sales declined 33% to $4.3 million compared to $6.4 million for the same
quarter last year, which included initial orders related to introductory
loading in fiscal 2003 to superstores such as Office Max, Office Depot,
Staples and Target.
    Organizational Solutions Business Unit (OSBU) sales for the fourth quarter
of fiscal 2004 grew slightly to $28.7 million, compared to $28.0 million for
the same quarter last year.  International sales were up 8% while domestic
sales declined slightly by less than 1%.  The Company noted that its rate of
booking training seminars with organizational clients has continued to
strengthen indicating expected growth of OSBU sales going into fiscal 2005.
    Sales for fiscal 2004 were $275.4 million compared to $307.2 million for
fiscal 2003.  Sales for the year ended August 31, 2004, included
$166.1 million and $109.4 million from CBU and OSBU, compared to
$192.2 million and $115.0 million for the same period last year, respectively.

    Selling, general and administrative expenses:  Selling, general and
administrative expenses (SG&A) declined by $12.7 million for the fourth
quarter ended August 31, 2004, compared to last year's fourth quarter.  SG&A
declined by $35.1 million for fiscal 2004, compared to fiscal 2003.  The
Company closed 18 of its domestic retail stores during fiscal 2004.  These
closures are comprised primarily of unprofitable stores and stores located in
markets where the Company has multiple retail operations.  As a result of the
store closures during fiscal 2004, the Company incurred $2.3 million of costs
related to lease terminations, severance and other closing costs, which were
included in SG&A.  The Company anticipates that it will close additional
retail store locations in the future, which may improve operating performance.
With the annualized impact of cost reductions already implemented and on-going
cost reduction initiatives, the Company expects SG&A to continue to decrease
into fiscal 2005.

    Depreciation and amortization:  Depreciation and amortization expenses
(D&A) continued to decline during the fourth quarter of fiscal 2004,
reflecting lower, more focused and better-managed capital expenditures and the
effect of certain assets becoming fully depreciated.  The Company reported
declines of $2.4 million and $14.8 million in D&A during the fourth quarter
and fiscal year ended August 31, 2004 compared to the same periods of the
prior year.  D&A includes $0.3 million in impairment charges in fiscal 2004
and $5.0 million in fiscal 2003 on assets of certain retail stores that were
closed.  The Company expects D&A to decline further in fiscal 2005 as a result
of lower capital expenditures, store closures and other assets that will
become fully depreciated during fiscal 2005.

    Liquidity:  The Company had $41.9 million in cash and cash equivalents at
August 31, 2004, compared to $41.9 million at August 31, 2003.  With revenue
declines continuing to narrow, cost reductions in SG&A and D&A expected to
continue, and minimal long-term debt, the Company believes it is well
positioned to further improve its liquidity and operating performance in
fiscal 2005.

    About FranklinCovey
    FranklinCovey is a leading learning and performance services firm
assisting professionals and organizations in measurably increasing their
effectiveness in leadership, productivity, communication and sales. Clients
include 91 of the Fortune 100, more than three-quarters of the Fortune 500,
thousands of small and mid-sized businesses, as well as numerous government
entities.  Organizations and professionals access FranklinCovey services and
products through consulting services, licensed client facilitators, one-on-one
coaching, public workshops, catalogs, more than 130 retail stores, and
http://www.franklincovey.com .

    Safe-Harbor Statement
    This announcement contains forward-looking statements that necessarily are
based on certain assumptions and are subject to certain risks and
uncertainties, including the ability of the Company to stabilize revenues,
general economic conditions, competition in the Company's targeted market
place, market acceptance of new products or services, increases or decreases
in the Company's market share, growth or contraction of the overall market for
the products offered by the Company and its competitors, changes in the
training and spending policies of the Company's clients, and other factors
identified and discussed in the Company's 2003 10-K report and subsequent 10-Q
and 8-K reports filed with the Securities and Exchange Commission, many of
which are beyond the control or influence of the Company.  There can be no
assurance that the Company's actual future performance will meet management's
expectations.  These forward-looking statements are based on management's
expectations as of the date hereof, and are subject to the outcome of various
factors, including those listed above, any one of which may cause future
results to differ materially from the Company's current expectations.


                              FRANKLIN COVEY CO.
               CONSOLIDATED CONDENSED STATEMENTS OF OPERATIONS
                  ( in thousands, except per share amounts )

                          Three Months Ended          Twelve Months Ended
                               August 31,                  August 31,
                          2004          2003          2004             2003
                      (unaudited)   (unaudited)   (unaudited)      (unaudited)

     Net Sales         $60,440        $66,944       $275,434        $307,160

     Cost of sales      25,112         30,045        120,294         137,601

     Gross margin       35,328         36,899        155,140         169,559

     Selling, general
      and
      administrative    33,703         46,436        148,257         183,312
     Provision for
      losses on
      management stock
      loans                               223                          3,903
     Impairment
      (recovery) of
      investment in
      unconsolidated
      subsidiary                           96                         (1,644)
     Loss on impaired
      assets                                                             872
     Depreciation        2,452          4,881         11,774          26,395
     Amortization        1,044          1,010          4,173           4,386
     Loss from
      operations        (1,871)       (15,747)        (9,064)        (47,665)

     Equity in losses
      of unconsolidated
      subsidiary                                                        (128)
     Interest income       169            141            481             665
     Interest expense      (23)          (111)          (218)           (248)
     Other expense, net                  (242)                          (414)
     Loss before income
      taxes             (1,725)       (15,959)        (8,801)        (47,790)

     Income tax
      (provision)
      benefit             (328)         2,491         (1,349)          2,537
     Net loss           (2,053)       (13,468)       (10,150)        (45,253)

     Preferred
      dividends         (2,183)        (2,183)        (8,735)         (8,735)
     Net loss
      attributable to
      common
      shareholders     $(4,236)      $(15,651)      $(18,885)       $(53,988)

     Loss per share
      attributable to
      common
      shareholders
      (basic and
      diluted)          $(0.21)        $(0.78)        $(0.96)         $(2.69)

     Weighted average
      number of common
      and common
      equivalent shares
      (basic and
      diluted)          19,726         20,049         19,734          20,041

     Sales Detail:
      Retail Stores    $16,580        $22,359        $87,922        $112,054
      Consumer Direct   10,898         10,155         55,059          56,177
      Other              4,291          6,387         23,088          23,935
     Total CBU Sales    31,769         38,901        166,069         192,166

      Organizational
       Solutions
       Group            18,127         18,305         61,047          74,306
      International     10,544          9,738         48,318          40,688
     Total OSBU
      Sales             28,671         28,043        109,365         114,994
     Total Net
      Sales            $60,440        $66,944       $275,434        $307,160



SOURCE FranklinCovey




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    CONTACT:
    Richard R. Putnam, Investor Relations of
    FranklinCovey, +1-801-817-1776