GMAC-RFC Insurance Claims Services Teams Up With Fidelity National Information Services' Field Services Division to Offer Financial Institutions an Innovative Solution in Property Preservation, Repair and Insurance Recovery

MINNEAPOLIS and JACKSONVILLE, Fla., Dec. 7 /PRNewswire/ -- U.S. financial institutions now have a new alternative source to assist them in the areas of property inspection, insurance claims recovery, and repair of damaged residential and commercial properties. GMAC-RFC Insurance Claims Services and Fidelity National Information Services, Inc.'s (NYSE: FIS) Field Services division are introducing a new strategic alliance to jointly promote their services. GMAC-RFC Insurance Claims Services assists financial institutions in optimizing the property insurance claims recovery process with the goal of generating consistently higher recoveries for its clients, as well as their homeowner consumers. GMAC-RFC Insurance Claims Services is a leading hazard insurance recovery firm licensed to assist both borrowers and mortgagees with insurance claims. GMAC-RFC Insurance Claims Services employs licensed public insurance adjusters with expertise in mortgagee claims, which permits the company to provide direct assistance to mortgagees, homeowners, servicers and investors. The company has the capability and scale to process large volumes of insurance claims, such as was the case following Hurricane Katrina; more than $180 million in insurance proceeds were collected on behalf of borrowers from Homecomings Financial whose homes were damaged or destroyed by Katrina. FIS Field Services is a nationally recognized leader with more than 35 years of combined experience in asset inspection and preservation services, serving financial institutions throughout the world. It has earned its reputation of helping clients improve their ability to service loans as a result of FIS Field Services' promptness, accuracy, thoroughness and unparalleled dedication to customer service. FIS Field Services is constantly focused on developing and maintaining advanced technology that sets the standard in the field service industry. This sophistication, together with FIS Field Services' experienced staff's attention to detail, enables it to provide high-quality inspections and property preservation services. By forming this alliance to jointly promote their respective services, both companies believe they can offer a more complete, efficient, one-stop solution to real estate servicers and investors, and to their homeowner customers, according to Ron Reitz, CPPA, vice president and director of GMAC- RFC Insurance Claims Services. "The marketplace needs another competitive solution that will enable financial institutions and other real estate investors to optimize their insurance claims recovery process, repair homes faster, and minimize reputational risk between the financial institution and its borrowers," Reitz said. "We decided to team with GMAC-RFC Insurance Claims Services because it was critical to us to find a provider that was vetted and licensed to handle insurance recovery," added Chad Neel, executive vice president and chief operating officer for FIS Field Services. "Together, we will enhance the ability of our clients to safeguard their real estate investments. In turn, we're helping homeowners get back to 'normal' faster and return to enjoying their homes after a tragic event, such as a fire, hurricane or other event that has damaged their home." About GMAC-RFC Insurance Claims Services GMAC-RFC Insurance Claims Services is a business unit within Homecomings Financial, LLC, an indirect, wholly owned subsidiary of Residential Capital, LLC (ResCap). GMAC-RFC Insurance Claims Services is dedicated to optimizing and increasing the speed and efficiency of the insurance claims recovery process for financial institutions, such as mortgage servicers, banks, credit unions; investors; and owners of residential and commercial real estate in the United States. Learn more about this business unit's services by calling 800-482-3609. ResCap is a wholly owned subsidiary of GMAC LLC. About Fidelity National Information Services Fidelity National Information Services, Inc. (NYSE: FIS) is a leading provider of core processing for financial institutions; card issuer and transaction processing services; mortgage loan processing and mortgage-related information products; and outsourcing services to financial institutions, retailers, mortgage lenders and real estate professionals. FIS has processing and technology relationships with 35 of the top 50 global banks, including nine of the top ten. Approximately 50 percent of all U.S. residential mortgages are processed using FIS software. Headquartered in Jacksonville, Florida, FIS has been ranked the number one banking service provider in the world by American Banker and the research firm Financial Insights and the number two overall financial technology provider in the annual FinTech 100 rankings. FIS maintains a strong global presence, serving over 7,800 financial institutions in more than 60 countries worldwide. For more information on Fidelity National Information Services, please visit http://www.fidelityinfoservices.com . In regard to Fidelity National Information Services, Inc. (NYSE: FIS): This press release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to future economic performance and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to: changes in general economic, business and political conditions, including changes in general economic conditions, business and political conditions, and other risks detailed in the "Statement Regarding Forward-Looking Information," "Risk Factors" and other sections of the Company's Form 10-K and other filings with the Securities and Exchange Commission.