Compuware Professional Services Modernizes DMC's Application Portfolio by
Streamlining Processes, Reducing IT Costs and Improving Patient Safety and
Care
DETROIT, Dec. 18 /PRNewswire-FirstCall/ -- Compuware Corporation
(Nasdaq: CPWR) today announced that it has helped the Detroit Medical
Center (DMC) become a leader in healthcare automation. HIMSS Analytics(TM)
LLC, a wholly owned subsidiary of the Healthcare Information and Management
Systems Society (HIMSS) ranks DMC in the country's top two percent of
hospitals for healthcare automation based on its EMR Adoption Model(SM) and
on data from the HIMSS Analytics Database (derived from the Dorenfest IHDS+
Database(TM)).
Compuware assisted in this achievement by reducing IT operational
costs, streamlining processes, reducing costly vendor support, and
effectively managing and staffing major clinical automation projects.
Compuware Professional Services also modernized DMC's application
portfolio, saving the organization millions of dollars in IT costs while
providing innovative technology that helps the Center's caregivers provide
better quality of care to patients at its nine hospital facilities in
Southeastern Michigan.
DMC was on an IT journey that required the modernization of its
application portfolio to align and support rapidly increasing business
demands. The organization's leadership knew that technology would play a
critical role in the healthcare industry and enable the DMC to provide the
best quality of service to its patients. In order to achieve these
objectives, DMC partnered with Compuware Professional Services and
outsourced the Center's information systems division.
"We had some very aggressive strategic IT initiatives we were pursuing
and needed a technology partner who was flexible and would take the time to
really understand our strategic IT business goals as well as move quickly
on them," said Mike LeRoy, Chief Information Officer of Information
Services at DMC. "Compuware Professional Services fit the bill. We really
liked the fact that they viewed our outsourcing partnership as a long-term
relationship and not just as a business transaction. Since the partnership
began in 1999, Compuware has helped us implement a variety of new
technologies that have helped us serve our patients better."
One of the largest projects DMC and Compuware have collaborated on
delivered an Electronic Medical Records (EMR) system for the automation of
patients' paper medical records. The DMC EMR paperless system records and
retrieves medical information, eliminating clinician error and improving
patient safety and care. Through this achievement, clinicians now have
complete EMR information at their fingertips, supporting good and timely
clinical decisions.
The DMC EMR environment consists of nursing documentation, physician
order entry and barcode medication administration, allowing clinicians to
electronically document patients' conditions and care at the bedside, using
wireless mobile technology. EMR's barcode medication administration ensures
that the right medication dose is delivered to the right patient at the
right time. It also indicates any allergic or drug reactions a patient may
have that would conflict with medication administration. Additionally,
timely delivery of legible medication orders to the pharmacy department
assures efficient and accurate verification of medication, ensuring patient
safety. Finally, physicians can check the status of patients from any
network-connected PC, anytime and anywhere.
"The EMR allows our physicians and clinicians instant access to patient
information from any location. It also eliminates the use of paper charts,"
said LeRoy. "Now, DMC medical staff can input patient information
electronically with the click of a button, ultimately providing better
patient safety and care."
With EMR in place, compliance with best practices and healthcare
regulations is enhanced with the consistency that automation brings to
clinical processes. Managing clinical workflow throughout inpatient
operations has improved the data that can be reported to management. Length
of stay -- a key efficiency indicator -- can be better managed with the
wealth of data captured during patient care.
According to HIMSS Analytics, DMC is one of very few hospitals in the
country -- less than two percent -- that has implemented an EMR environment
to achieve Stage 5 of the EMR Adoption Model. Through the use of
Compuware's enterprise legacy modernization solution, quality assurance
tools, testing methodology and Professional Services team, DMC's automation
was delivered with a defect-free rate of more than 98 percent.
Future modernization projects upon which DMC and Compuware will
collaborate include:
-- Development of self-serve kiosks that will allow patients to quickly
check themselves in.
-- Expansion of the inpatient EMR to ambulatory outpatient care.
-- Extension of the electronic inventory management system, which already
tracks medication, to include larger items like equipment used in
radiology and surgery.
Click here to read more about DMC's partnership with Compuware:
http://www.compuware.com/dl/DMC_success_story.pdf
Compuware Corporation
Compuware Corporation maximizes the value IT brings to the business by
helping CIOs more effectively manage the business of IT. Compuware
solutions accelerate the development, improve the quality and enhance the
performance of critical business systems while enabling CIOs to align and
govern the entire IT portfolio, increasing efficiency, cost control and
employee productivity throughout the IT organization. Founded in 1973,
Compuware serves the world's leading IT organizations, including more than
90 percent of the Fortune 100 companies. Learn more about Compuware at
http://www.compuware.com/.
The Detroit Medical Center
The Detroit Medical Center operates nine hospitals and institutes,
including Children's Hospital of Michigan, Detroit Receiving Hospital,
Harper University Hospital, Huron Valley-Sinai Hospital, Hutzel Women's
Hospital, Kresge Eye Institute, Michigan Orthopaedic Specialty Hospital,
Rehabilitation Institute of Michigan and Sinai-Grace Hospital. Established
as a nonprofit corporation in 1985, the Detroit Medical Center is a leading
regional health care system with a mission of excellence in clinical care,
research and medical education.
The Detroit Medical Center is proud to be the Official Healthcare
Services Provider of the Detroit Tigers, Detroit Red Wings, Detroit
Pistons, Detroit Shock and Detroit Grand Prix. Visit their website at
http://www.dmc.org.
Press Contact
Kayla White-Siefker, Compuware Communications and Investor Relations,
kayla.siefker@compuware.com, 313-227-1402
For Sales and Marketing Information
Compuware Corporation, One Campus Martius, Detroit, MI 48226, 800-521-
9353, http://www.compuware.com
SOURCE Compuware Corporation
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Related links:
http://www.compuware.com
http://www.dmc.org
http://www.prnewswire.com/comp/112310.html /
CONTACT:
Kayla White-Siefker, Compuware Communications
and Investor Relations, +1-313-227-1402,
kayla.siefker@compuware.com
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