Product And Services Package Designed To Facilitate The Design
                       And Roll-Out Of Powerful Solutions

    OTTAWA, Canada, July 9 /PRNewswire/ - Fulcrum Technologies Inc. (NASDAQ:
FULCF; TSE: FUL) today announced a product and services package for the
Fulcrum(R) Knowledge Network(TM) that includes consulting and application
design services, and training from Fulcrum's customer service organization.
The Fulcrum Knowledge Solutions Pack is designed to facilitate the
implementation of knowledge management solutions in companies.  The bundle
will help companies that have never designed or implemented a knowledge
management application put together a powerful solution in a matter of days.
Not only will the Pack speed design and implementation, it will deliver
immediate value to the company, particularly in solutions that focus on
customer care, best practices, publishing, and other knowledge-enabled
business processes that require robust underlying search software.
    ``The implementation of a knowledge management solution is as much a
function of strategy and integration as it is quality of tools and
implementation,'' said Alexis dePlanque, a senior research analyst with Meta
Group.  ``The integration of services, training, and tools will provide an
attractive bundling for users looking to establish a framework for knowledge
management.''
    ``We have seen that the Fulcrum Knowledge Network has a broad appeal for
corporate knowledge management applications, and we believe that combining it
with our proven consulting and support services will add up to more value for
our customers,'' said Mike Laginski, president and chief operating officer of
Fulcrum.  ``In choosing the Fulcrum Knowledge Solutions Pack customers will
benefit from Fulcrum's years of experience in working with leading clients
like Charles Schwab and Novell, to design this type of application.''

    ABOUT FULCRUM KNOWLEDGE NETWORK
    Fulcrum Knowledge Network is a unique, integrated product that
intelligently connects diverse information sources across the enterprise. With
a single query, users can find information in Web servers, file systems,
Microsoft Exchange folders and mailboxes, Lotus Notes repositories, Fulcrum
SearchServer(TM) applications, and more.  Because it is certified to carry the
``Designed for Microsoft BackOffice'' logo, Fulcrum's product provides all the
familiar benefits of a true, multi-threaded Windows NT server application,
including remote administration, performance monitoring, event logging, and
Systems Management Server automated client software installation.

    ABOUT THE KNOWLEDGE SOLUTIONS PACK
    -  Licenses - The Pack includes an enterprise licensing scheme with
       access to two information sources (Web servers and file systems). (x)
    -  Services - The Pack marries Fulcrum's proven consulting expertise with
       the Knowledge Network and provides 10 days of expert application
       design and development as part of the package.
    -  Training - Fulcrum provides on-site training to developers and
       administrators. (x)
    -  Support and upgrades - A knowledgeable and professional telephone
       support group is at the customer's disposal, while software upgrades
       are provided for one year.

    PRICING AND AVAILABILITY
    The Fulcrum Knowledge Solution Pack bundles Fulcrum Knowledge Network
with consulting services and support, and an enterprise license providing
users with access to indexed file systems and Web servers.  Starting at a cost
of US$60,000 (in Canada C$75,000), the Knowledge Solutions Pack includes all
of the necessary tools to enable customers to quickly and seamlessly implement
knowledge management solutions.  It is available in North America until the
end of the year.
    For 14 years, Fulcrum Technologies Inc. has been a world leader in
providing software solutions that turn enterprise information into knowledge.
Fulcrum's products allow customers to create multi-platform, standards-based
knowledge management solutions - for customer care, best practices,
publishing, and other applications that require robust underlying search
software.  Headquartered in Ottawa, Canada, Fulcrum extends its global reach
with offices throughout the United States, Europe, and in Australia and Japan,
and through a network of partners worldwide.  Fulcrum is publicly traded on
the Nasdaq National Market (``FULCF'') and on the Toronto Stock Exchange
(``FUL'').  For more information on Fulcrum and Fulcrum products, visit
Fulcrum's Web site: http://www.fulcrum.com.

    (x) Note: Some restrictions apply.  Fulcrum reserves the right to
    withdraw the offer without prior notification.
    Fulcrum is a registered trademark of Fulcrum Technologies Inc. and the
Fulcrum Knowledge Network and SearchServer are trademarks of Fulcrum.

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