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| Syntellect Announces Strategic Distribution Relationship With Manta Systems |
Manta Systems to Resell Syntellect's Vista Call Center Optimization
Platform Enabling Increased Market Penetration in Florida,
The Caribbean and Latin America
PHOENIX, Jan. 26 /PRNewswire/ -- Syntellect, Inc. (Nasdaq: SYNL), a
leading global provider of call center technology and hosted service
solutions, announced today that it has signed a strategic reseller agreement
with Manta Systems (Fort Lauderdale, Florida). This Agreement establishes
Manta as an authorized reseller of Syntellect's robust Vista product line.
"Manta elected to enter into a strategic partnership with Syntellect
because we saw a strong alignment between our company's management and
business philosophies. Syntellect is a forward thinking company and this
partnership enables both Manta and Syntellect to increase their penetration in
key domestic and international markets," says Al Sackett, President, Manta
Systems.
Manta also indicated that they selected to resell the Vista solution
because they believe that the Vista software platform will allow its customers
to minimize their operational overhead while optimizing customer service.
Additionally, Manta liked the flexibility Vista's VistaGen(TM) application
development tool offers its customers, thereby enabling rapid development of
new Java-based application content.
"The Agreement solidifies Syntellect's strategic direction towards
establishing high-end indirect channel partnerships and represents a strong
focus into our Latin America and Caribbean markets," says Tony Carollo, CEO,
Syntellect. "Manta Systems maintains a strong presence and history of success
throughout these regions and Syntellect is very pleased that Manta has
selected to incorporate Vista into the call center solutions it offers its
customers. It is truly a win-win scenario. Through this partnership,
customers benefit by receiving best-of-breed solutions and Syntellect and
Manta benefit by delivering competitive integrated solutions."
About Syntellect, Inc.
Founded in 1984, Syntellect Inc. (Nasdaq: SYNL)
(http://www.syntellect.com) is a leading global provider of comprehensive
software and hosted service solutions for enterprise customer contact centers.
Products and services include Vista open standards-based Interactive Voice
Response (IVR), Interactive Web Response (IWR), Advanced Speech Recognition
(ASR) and Computer Telephony Integration (CTI), as well as Syntellect
Interactive Services -- a leader in the hosted services industry providing a
full range of high volume automated services including: Internet hosting,
e-Commerce processing and IVR automation. The company is headquartered in
Phoenix, Arizona.
This press release and statements by the Company in reports to its
stockholders and public filings, as well as oral public statements by Company
representatives, may contain certain forward-looking information and are made
pursuant to the safe harbor provision of the 1995 Private Securities
Litigation Reform Act. Those statements made are subject to certain risks and
uncertainties that could cause actual results to differ materially from those
projected. For a discussion of the risks and uncertainties to which
information respecting future events is subject, see the Company's periodic
reports on Form 10-K and 10-Q.
SOURCE Syntellect, Inc.
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CONTACT:
media, Kirsten Butzow, Director, Channel
Marketing, kbutzow@syntellect.com, or financial and investor
relations, Keith Pekkala, Corporate Controller,
kpekkala@syntellect.com, 800-788-9733, both of Syntellect Inc.
