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| Lucent Technologies Announces iMerge(TM) Enhanced Business Services |
New Offering Allows Service Providers to Deliver Advanced Telephony Features
That Work With Any Phone System in a Hosted or Premises-Based Environment
SAN DIEGO, (IT Expo, Booth 125), Oct. 3 /PRNewswire/ -- Lucent
Technologies (NYSE: LU) today announced its new iMerge Enhanced Business
Services solution, which combines the iMerge Centrex Feature Gateway (CFG)
with new software features. With this offering, service providers can deliver
new productivity-enhancing telephony features to their business customers in a
hosted or premises-based environment using any phone system.
The iMerge Enhanced Business Services package includes call and presence
management (call logging, screening, redirecting); conference management
(notes, subconferencing, click-to-conference); unified messaging management
(e-mail, voice, fax, SMS); contact management (click-to-connect, multiple
directories, phonebook sharing, synchronization); calendar and meeting
management.
"iMerge Enhanced Business Services takes Internet telephony beyond VoIP
(voice over Internet protocol), giving business users new ways to communicate
productively, increasing reach, responsiveness and professionalism," said Ken
Arndt, vice president of marketing at Lucent subsidiary AG Communication
Systems. "Service providers can now offer business customers powerful new
ways to deliver reliable, robust and secure business applications, which add
incredible depth to the user environment for all workers."
Lucent's iMerge CFG -- which works with any class 5 switch -- allows
service providers to use existing central office equipment to extend Centrex
features over packet networks, giving users a powerful VoIP service. The
gateway combines the inherent reliability of the public switched telephone
network (PSTN) with the cost-saving advantages of a packet network. iMerge
CFG is a central element of the Lucent 7R/E(TM) Packet Solutions portfolio of
products designed to bring packet capabilities to both traditional circuit and
converged circuit-packet networks.
Lucent subsidiary AG Communication Systems will demonstrate iMerge
Enhanced Business Services in booth 125 at the Internet Telephony Conference
and Exposition in San Diego, Oct. 3-5. In booths 127-136, the company is
bringing together a group of leading VoIP endpoint vendors to its "iMerge
Application Alley." This area will showcase how the iMerge CFG uses a
standards-compliant interface to one of the world's most complete set of VoIP
endpoints, allowing a superior variety of end-user applications, including
multilocation Centrex and virtual office capabilities for road warriors,
teleworkers and call center agents.
Lucent Technologies, headquartered in Murray Hill, N.J., designs and
delivers networks for the world's largest communications service providers.
Backed by Bell Labs research and development, Lucent relies on its strengths
in mobility, optical, data and voice networking technologies as well as
software and services to develop next-generation networks. The company's
systems, services and software are designed to help customers quickly deploy
and better manage their networks and create new, revenue-generating services
that help businesses and consumers. For more information on Lucent
Technologies, visit its web site at http://www.lucent.com.
For further information, please contact: Michael Mitchell for Lucent
Technologies, +1-623-581-4198 (office/mobile), mm41@lucent.com.
SOURCE Lucent Technologies
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CONTACT:
Michael Mitchell for Lucent Technologies,
+1-623-581-4198, mm41@lucent.com
