Solectron Global Services Announces After-Sales Services Agreement With Microsoft

		SOLECTRON LOGO Solectron (www.solectron.com), the world's leading supply-chain facilitator, provides a full range of manufacturing and supply-chain management services to the world's premier high-tech electronics companies. Solectron's offerings include new-product design and introduction services, materials management, high-tech product manufacturing, and product warrantyand end-of-life support. Solectron, based in Milpitas, Calif., is the first two-time winner of the Malcolm Baldrige National Quality Award for manufacturing. (PRNewsFoto)[AG JL] MILPITAS, CA USA

Company to Provide Warranty and Repair Services for Xbox(TM) in North America MILPITAS, Calif., Oct. 15 /PRNewswire/ -- Solectron Corporation (NYSE: SLR), the world's leading provider of electronics manufacturing and supply-chain management services, said today that its Global Services business unit will provide after-sales service and support for the Microsoft Xbox(TM) video game console in North America. Financial terms of agreement were not disclosed. Under the agreement, Solectron Global Services will handle all North American warranty and non-warranty repair, and refurbishment for Microsoft's future-generation video-game console, which is scheduled to be introduced in North America Nov. 15. "We are excited to begin this partnership with Microsoft," said Bill Mitchell, executive vice president and president, Solectron Global Services. "We believe we were selected because of our established repair and logistics infrastructure, and our ability to offer the responsiveness, flexibility, and quality essential to support Microsoft's service needs. We are proud to work with Microsoft and hope to expand our relationship over time." Solectron expects to service Xbox at its fast-depot repair centers in Memphis, Tenn.; Toronto, Canada; and Guadalajara, Mexico. Those facilities provide the fast-turnaround and rapid response times essential to service products, such as laptop and desktop computers, cell phones, and advanced telecommunications and networking equipment, all of which contain information vital to the product's end user. "Customer satisfaction is a fundamental priority for us as we pursue the Xbox business," said Bill Norman, vice president, Microsoft Worldwide Operations. "We are pleased to be working with a world-class partner such as Solectron to meet the repair and refurbishment needs of our Xbox customers. I have been impressed with the talent and level of commitment that Solectron has displayed as we have designed our supply-chain and information-related requirements. I look forward to a strong and mutually beneficial relationship as we build the Xbox business." Solectron Global Services provides a full range of after-sales services, including: product repair, upgrades, re-manufacturing and maintenance through factory and fast-depot repair service centers located around the world; help- desk support through end-user call-in centers; logistics and parts management; asset recovery; returns processing; warehousing; engineering change management and end-of-life manufacturing. Solectron Global Services has 14 sites on five continents. Safe Harbor This release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1993, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding, among other things, anticipated benefits of the agreement, based on current expectations that involve a number of risks and uncertainties. Additional risks and uncertainties include the failure to achieve expected benefits of the agreement, discontinuity of component supply or availability, risk of price fluctuation, loss of major customers, fluctuations in operating results, changes in technology, competition, the ability to manage growth, the ability to manage rapid declines in customer demand, the ability to manage business integration, risks associated with international sales and operations and the ability to retain key personnel. For a further list and description of risks and uncertainties, see the reports filed by Solectron with the Securities and Exchange Commission, specifically Solectron's forms 8-K, 10-Q, S-3 and 10-K. About Solectron Solectron (http://www.solectron.com) provides a full range of global manufacturing and supply-chain management services to the world's premier high-tech electronics companies. Solectron's offerings include new-product design and introduction services, materials management, high-tech product manufacturing, and product warranty and end-of-life support. Solectron, the first two-time winner of the Malcolm Baldrige National Quality Award, has a full range of industry-leading capabilities on five continents. Its headquarters are in Milpitas, Calif. About Xbox Xbox (http://www.xbox.com) is Microsoft's future-generation video game system that delivers the most powerful games experiences ever. Xbox empowers games artists by giving them the technology to fulfill their creative visions as never before, creating games that blur the lines between fantasy and reality. Xbox will be available in North America on Nov. 15, 2001, at an estimated retail price of $299.99 (U.S.). About Microsoft Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in software, services and Internet technologies for personal and business computing. The company offers a wide range of products and services designed to empower people through great software -- any time, any place and on any device. Analysts Contact: Thomas Alsborg, Solectron Corporation, +1-408-956-6614 (U.S.), thomasalsborg@ca.slr.com Media Contact: Robert (Bob) Kula, Solectron Corporation, +1-408-935-5405 (U.S.), robertkula@ca.slr.com