Complex at 3011, 3055 and 3077 Triad Drive to Assist Comcast's Growing Bay
Area Customer Base and Benefit Employees and the Local Community
LIVERMORE, Calif., March 7 /PRNewswire/ -- Comcast, the nation's
leading provider of entertainment, information and communications, today
announced the creation of a new customer support and operations campus
located at 3011, 3055 and 3077 Triad Drive in Livermore, to accommodate its
expanding services in the Bay Area. Comcast will initially add 200 jobs in
Livermore, with the potential for additional positions, and will
consolidate its regional office staff from four locations into one to
better serve its customers.
The campus site is an existing lot of 26 acres at the end of Triad
Drive just off of North Canyons Parkway that will house about 1,000
employees. Comcast will be the sole tenant in the three building campus
(two single-story and one two-story building) that comprise 220,000 square
feet. One building will be used for a new 500+ seat customer service
center, which will replace Comcast's existing call center on Nissen Drive
in Livermore. The other two buildings will house the company's expanding
Livermore technical operations team and the regional office staff currently
based in San Ramon.
The company will renovate the existing empty property and construct a
new parking lot as part of the project. The call center portion of the
campus is expected to open in August 2008 and will support customers
throughout the Bay Area. The other two buildings will be occupied by
December 2008.
"I'm so pleased that Comcast is expanding in my district. Livermore is
a great place to do business and Comcast is making the right choice," said
Assemblyman Guy Houston. "Comcast already provides jobs to almost 7,500
Californians, and today's announcement demonstrates the company's
commitment to continued growth in our state."
Comcast has been growing consistently for the past several years,
thanks to the introduction of new products and improved customer service.
Strong demand is expected to continue in California for Comcast's new
ultra-fast BLAST!16 Mbps high-speed Internet service as well as the
company's Triple Play offering -- a product package featuring Digital Cable
with ON DEMAND, Comcast Digital Voice phone service and Comcast High-Speed
Internet. In addition to significant consumer savings, Triple Play allows
for one bill, one customer service point of contact, and one installation
visit to the home.
"Comcast has proven over and over that they are an excellent corporate
citizen of Livermore. At a time when many companies are choosing to
off-shore jobs, Comcast is bringing their addition of 200 new jobs to
Livermore. This new, expanded complex which will better serve their
customers, is just the latest example of their commitment to our community.
It also demonstrates the services and the opportunities that the City of
Livermore can provide to the corporate community," said John Marchand,
Livermore Vice-Mayor.
"The new Livermore complex gives added focus to our goal of making
business with us easy and convenient," said Steve White, Comcast's Regional
Senior Vice President for California. "We're committed to providing
exceptional service to our customers throughout California and proud to
play a part in Livermore's vibrant and growing economy."
Comcast will hire additional Customer Account Executives and Technical
Support Representatives to staff the new center, adding to Comcast's 7,500
existing employees throughout the state. The jobs will offer competitive
wages and benefits based on education and previous service experience, in
addition to a full incentive package including medical, dental and
prescription benefits, and complimentary Comcast services. Individuals
interested in the positions are encouraged to apply online at
http://comcast.com/careers.
"This investment represents Comcast's commitment to improving customer
service, supporting the local community and providing our employees with a
state-of-the-art working environment," said White. "The expansion is
further evidence that Comcast will continue to invest in California just
like we invested in our network to launch our BLAST! 16/2 Mbps internet
speed tier."
About Comcast
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (http://www.comcast.com) is
the nation's leading provider of entertainment, information and
communications products and services. With 24.1 million cable customers,
13.2 million high-speed Internet customers, and 4.6 million voice
customers, Comcast is principally involved in the development, management
and operation of broadband cable systems and in the delivery of programming
content.
Comcast's content networks and investments include E! Entertainment
Television, Style Network, The Golf Channel, VERSUS, G4, PBS KIDS Sprout,
TV One, ten regional Comcast SportsNets and Comcast Interactive Media,
which develops and operates Comcast's Internet business. Comcast also has a
majority ownership in Comcast-Spectacor, whose major holdings include the
Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA basketball
team and two large multipurpose arenas in Philadelphia.
In California, Comcast employs more than 7,500 people and serves more
than 2.45 million customers.
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