AutoCAD Customers Receive Timely Product Updates and Early Release of New
Features
SAN RAFAEL, Calif., Aug. 20 /PRNewswire-FirstCall/ -- Autodesk, Inc.
(Nasdaq: ADSK), a leader in design innovation software and technologies, is
adopting a new Flexible Software Delivery model for AutoCAD software, the
world's leading customizable and extensible 2D and 3D computer-aided design
(CAD) application. Autodesk is the first company in the CAD industry to
introduce this new software development and delivery model, which is
designed to increase customer satisfaction and subscription value by
providing AutoCAD customers with earlier access to new features, delivered
on demand, and provide them with the flexibility to choose which features
to install and use.
"Many leading software companies, including Microsoft, Symantec and
Intuit, have adopted this new model of software delivery to help their
customers maximize their technology investments. We are excited to
introduce this innovative approach to AutoCAD," said Guri Stark, vice
president, AutoCAD and Platform Products. "Customers on subscription will
have earlier access to advanced features and no longer need to worry about
upgrades -- they can just plug in the new feature packs they want and
bypass those they may not need. We're also automating the delivery of
product updates and hotfixes to all users of AutoCAD, ensuring all our
customers now have access to the latest technologies as quickly as
possible."
The new Flexible Software Delivery model for AutoCAD consists of two
primary components: Subscription Bonus Packs and Product Updates.
Subscription Bonus Packs
Subscription Bonus Packs containing new software features are now
available to AutoCAD subscription customers through the Autodesk
Subscription Center. Subscription customers account for about 75 percent of
licensed AutoCAD users. Subscription Bonus Packs will be released regularly
and customers will be able to pick and choose which bonus packs to install,
providing them greater flexibility in how they deploy their software.
AutoCAD customers not on Autodesk Subscription may have access to features
from the Subscription Bonus Packs in future product releases. The first
AutoCAD 2009 Subscription Bonus Pack, now available for download, provides
many useful features that were requested by members of the AUGI (Autodesk
User Group International) community.
"Having the option to improve and extend the capabilities of AutoCAD
with the use of the Subscription Bonus Pack between full product releases
is valuable to our company and is accelerating our ROI," said Keith Rice,
CAD Administrator, Pennoni Associates Inc.
Automatic Product Updates
Relying on critical data from the AutoCAD Customer Involvement Program
(CIP) and Customer Error Reporting (CER) utility, Product Updates are now
automatically delivered to all licensed AutoCAD customers, providing faster
and more regular access to patches and fixes. AutoCAD CIP and CER
information also provides the development team with near real-time
information on product usage, guiding them on key focus areas within the
application. The CER system also provides customers with immediate
solutions to product failures by automatically sending users emails after a
product crash. To date, about 200,000 solutions have been delivered to
users, helping to reduce the impact to customer productivity.
With over 25 years of continuous development, AutoCAD has been the
industry-leading software for designing and drafting. AutoCAD 2009,
released earlier this year, boosts efficiency with customizable, extensible
features and enhancements that improve drafting productivity by decreasing
the number of steps needed to run a command.
About Autodesk
Autodesk, Inc., is the world leader in 2D and 3D design software for
the manufacturing, building and construction, and media and entertainment
markets. Since its introduction of AutoCAD software in 1982, Autodesk has
developed the broadest portfolio of state-of-the-art digital prototyping
solutions to help customers experience their ideas before they are real.
Fortune 1000 companies rely on Autodesk for the tools to visualize,
simulate and analyze real-world performance early in the design process to
save time and money, enhance quality and foster innovation. For additional
information about Autodesk, visit http://www.autodesk.com.
Autodesk and AutoCAD are registered trademarks or trademarks of
Autodesk, Inc., and/or its subsidiaries and/or affiliates, in the USA
and/or other countries. AUGI is a registered trademark of Autodesk, Inc.,
licensed exclusively to the Autodesk User Group International. All other
brand names, product names, or trademarks belong to their respective
holders. Autodesk reserves the right to alter product offerings and
specifications at any time without notice, and is not responsible for
typographical or graphical errors that may appear in this document.
(Logo: http://www.newscom.com/cgi-bin/prnh/20050415/SFF034LOGO)
Contact: Noah Cole (415)-200-6310
Email: noah.cole@autodesk.com
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